Operations Manager
AIT Worldwide Logistics
Lead, Senior Analyst – Technology Strategy & Operations
Takeaway.com
full-time
Posted on:
Location Type: Office
Location: Amsterdam • 🇳🇱 Netherlands
Visit company websiteJob Level
Senior
Tech Stack
SQLTableau
About the role
- Prepare and present regular insights on organisational health, delivery performance, and progress against improvement goals, recommending specific, high-impact strategic interventions.
- Drive engineering excellence by centralising KPIs that measure health, predictability, and velocity. Build and own the Technology Scorecard, leveraging engineering data (e.g., Jira, GitHub, Jellyfish) to track key flow and DORA Metrics (e.g., Cycle Time, Lead Time).
- Translate complex quantitative analysis (bottlenecks, efficiency trends, ROI analysis) into clear, concise, and actionable insights for senior leadership audiences, including the CTO.
- Become the expert user of our engineering operational data. Strong proficiency in SQL for data extraction and manipulation is required.
- Design and build insightful, self-service reports and dashboards using tools Tableau, or Looker, empowering engineering leadership to make continuous, data-driven decisions.
Requirements
- Strategic thinker, with a proven ability to connect engineering performance metrics to business outcomes and financial performance.
- High proficiency in data analysis and visualisation, with mandatory expertise in SQL for data extraction and manipulation.
- Strong understanding of modern software development methodologies (Agile, Scrum, Kanban), DevOps principles, and familiarity with engineering tools (Jira, GitHub/GitLab, CI/CD).
- Deep curiosity to investigate, with exceptional communication, influencing, and presentation skills, with a track record of successfully presenting complex, data-heavy findings to senior executive stakeholders.
- Experience applying data-driven methodologies such as Value Stream Mapping or process optimisation frameworks (e.g., Lean, Theory of Constraints) to drive excellence.
- Confident leveraging experience using modern visualisation tools (Tableau, Power BI, Looker) to build self-service reports.
Benefits
- Inclusion, Diversity & Belonging
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLdata analysisdata visualizationValue Stream Mappingprocess optimizationAgileScrumKanbanDevOpsDORA Metrics
Soft skills
strategic thinkingcommunicationinfluencingpresentationcuriositydata-driven decision makingproblem-solvinganalytical thinkingstakeholder engagementteam collaboration