TailWind Voice & Data

Project Manager

• Coordinate and manage project timelines, resources, and deliverables
• Work closely with team members to ensure smooth project execution
• Manage changes in scope and identify potential issues
• Manage check-in/check-out process of onsite technicians
• Communicate effectively with clients and technicians
• Track project progress and report on key metrics
• Solve problems and remove obstacles that may impact project success
• Identify and coordinate appropriate resources to complete assigned work

Project Coordinator

• Manage a wide variety of projects, from large-scale cabling, construction, and roll-outs to smaller engagements and repair requests.
• Develop and execute detailed project plans, reports, and frameworks to ensure smooth project delivery.
• Provide guidance and project process frameworks to Jr. Project Managers, ensuring best practices and efficiency.
• Communicate project updates, scope changes, and issues to clients clearly, professionally, and in a timely manner.
• Identify, coordinate, and manage the resources necessary to complete each project.
• Place and manage orders with suppliers, equipment rental companies, and warehouse for equipment and materials as part of assigned projects.
• Maintain accurate records of dispatches, materials orders, equipment rentals, warehouse orders, and other project-related activities within the TailWind customer management system.
• Assist with the check-in/check-out process for TailWind's onsite technicians and provide guidance regarding scope of work and other job questions.
• Ensure project documents are complete, processed, and stored appropriately, and manage deliverables via document management systems.
• Ensure timely and accurate submittals to finance for customer invoicing.
• Efficiently move between unrelated tasks, prioritize when necessary, and manage time effectively.
• Some travel may be involved based on client needs.