TailWind Voice & Data

Project Manager

• Manage a wide variety of projects, from large-scale cabling, construction, and roll-outs to smaller engagements and repair requests
• Develop and execute detailed project plans, reports, and frameworks to ensure smooth project delivery
• Provide guidance and project process frameworks to Jr. Project Managers, ensuring best practices and efficiency
• Communicate project updates, scope changes, and issues to clients clearly, professionally, and in a timely manner
• Keep internal and external teams informed of project activities
• Identify, coordinate, and manage the resources necessary to complete each project
• Place and manage orders with suppliers, equipment rental companies, and warehouse for equipment and materials as part of assigned projects
• Maintain accurate records of dispatches, materials orders, equipment rentals, warehouse orders, and other project-related activities within the TailWind customer management system
• Assist with the check-in/check-out process for TailWind's onsite technicians and provide guidance regarding scope of work and other job questions
• Ensure project documents are complete, processed, and stored appropriately, and manage deliverables via document management systems
• Ensure timely and accurate submittals to finance for customer invoicing
• Efficiently move between unrelated tasks, prioritize when necessary, and manage time effectively
• Some travel may be involved based on client needs