Tailwind Group

Operations Process Specialist – Student Housing

Tailwind Group

full-time

Posted on:

Location Type: Remote

Location: Alabama • Florida • United States

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Salary

💰 $58,800 - $76,800 per year

Job Level

Entry Level

About the role

  • Collaborate with various departments to identify needs, streamline processes, and ensure consistency and adherence across the organization.
  • Assist in the development of new policies and procedures to enhance efficiency, defining the objective and scope of each for effective implementation.
  • Create clear, comprehensive, and user-friendly documentation for all operational processes.
  • Continually review and revise policies and procedures to address changes or business needs.
  • Help evaluate the necessity of existing processes and policies and help eliminate those deemed inefficient.
  • Maintain the Policy and Procedure Management System, ensuring up-to-date and accurate information.
  • Oversee initiatives to boost course and compliance within the learning management system.
  • Assist with research and completion of special projects.
  • Identify potential problem areas and opportunities, such as operational changes or industry developments, and recommend steps for improvement.

Requirements

  • Bachelor’s Degree in Business Administration or related field
  • Two or more years of progressive experience as a Property Manager or a similar level position
  • Student housing experience is preferred
  • One or more years of experience working in Entrata
  • Experience leading process-driven and organized teams is strongly preferred
  • Strong understanding of property management standards including Fair Housing Laws, Tenant/Landlord rights, and other real estate principles
  • Experience with a learning management system, Asana (or similar project management software), and tutorial creation platform
Benefits
  • Medical, Dental, & Vision Insurance for employees and their families
  • Vacation and Sick Time + 12 Paid Holidays
  • 401(k) with company matching
  • On-the-job training and career development
  • Paid Parental Leave

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
policy developmentprocess improvementdocumentation creationproject managementcompliance evaluationoperational analysistutorial creation
Soft skills
collaborationorganizational skillsproblem-solvingcommunicationleadership
Certifications
Bachelor’s Degree in Business Administration