Gather and Clarify Requirements
Work directly with clients to understand business needs and pain points
Translate those needs into clear, prioritized requirements for engineers
Own the Client Relationship
Act as the main point of contact for client-facing conversations during onboarding, scoping, and delivery
Proactively manage expectations, timelines, and feedback loops
Support Internal Teams
Provide context and clarity to engineers to help ensure smooth delivery
Build Repeatable Patterns
Identify recurring client needs and help formalize templates, docs, or processes to streamline future deployments
Help improve internal handoff flows, requirement intake, and communication patterns
Shape the Product Roadmap
Distill recurring customer insights into strategic themes, prioritized high-impact features, and propose data-driven roadmap that advances Tailor’s vision.

Requirements

2+ years in a Software Company
Relevant experience in a SaaS, ERP, or composable software environment is preferred
5+ years in product management, solutions, customer success, or consulting roles with strong client interaction
Proven ability to engage with both technical and non-technical stakeholders
Exceptional communication skills
Organized, structured thinker who can reduce ambiguity
Technically fluent enough to collaborate with engineers and ask the right questions
Based in or willing to be frequently present in Los Angeles. ~20% travel.

Benefits

Health, dental, vision
Flexible PTO
Bonus

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

requirements gatheringproduct managementclient relationship managementdata-driven decision makingSaaSERPcomposable softwarestakeholder engagementprocess improvementtemplate formalization

Soft Skills

communication skillsorganizational skillsstructured thinkingproblem-solvingclient interactionexpectation managementfeedback managementcollaborationclarity in communicationstrategic thinking