TAG - The Aspen Group

Inside Sales Specialist

TAG - The Aspen Group

part-time

Posted on:

Location Type: Remote

Location: IllinoisUnited States

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Salary

💰 $18 - $20 per hour

About the role

  • Utilize and role-model consultative sales process to convert leads to bookings
  • Achieve assigned sales targets and overcome objections
  • Delight potential guests with exceptional service experience
  • Foster and nurture positive relationships with potential guests
  • Conduct regular lead management activities and achieve targeted lead-to-consult conversion ratio
  • Maintain elevated level of industry knowledge and department processes
  • Showcase and role-model best-in-class guest service, decision quality, collaboration, and adaptability
  • Drive results and achieve goals in lead conversion, promotional campaigns, and events

Requirements

  • Education Level: High-school diploma or equivalent
  • 2 years of recent customer service experience
  • A quiet, private, distraction-free work environment with limited interruptions/background noise
  • Excellent verbal communication skills and telephone etiquette
  • Clear, concise, and professional written and digital communication skills
  • Ability to identify high-level customer issues that require resolution and/or escalation
  • Strong organization and time management skills
  • Strong computer skills and demonstrated sound decision-making skills
  • Retail or guest service experience in the service industry
  • Strong proficiency with multi-tasking across computer programs
  • Ability to work within the hours of 8am-8pm CST from anywhere in the United States
  • Ability to work 2 Saturdays/month 9 am - 3 pm CST
  • Experience with CRM and Lead-Management systems favored, but not required.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
customer servicelead managementsales processdecision makingmulti-tasking
Soft skills
verbal communicationwritten communicationorganizationtime managementadaptabilitycollaboration
Certifications
high-school diploma