Tactic - Connecting Regional Industry

Manager

• Drive faster adoption, higher utilization and greater proficiency of IT, process and organisational changes
• Build strong relationships with business stakeholders
• Support project teams in integrating change management activities into project plans
• Partner with project teams to deliver high-quality solutions across regions and functions
• Define scope, objectives, and deliverables of change management projects
• Develop and implement change management strategies and plans including stakeholder engagement, communication, training, and adoption
• Design and deliver change management interventions (workshops, surveys, coaching sessions)
• Create deliverables for the five change management levers: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
• Monitor and evaluate effectiveness of change management activities and outcomes
• Prepare and present reports and deliverables to senior management and key stakeholders
• Prepare weekly program status reports to IT PMO and stakeholders and Steering Committee presentations
• Champion process improvement initiatives as part of larger Program Management
• Perform any other duties appropriate to the scope, nature, and seniority of the role

Change Manager, IT