Tabz

Product Manager

• Lead the development and execution of the payments product roadmap, prioritizing initiatives that drive scalability, user experience, and value for our pharmacy partners.
• Own the full lifecycle of payment-related products, including digital wallets, card processing, ACH, payments reconciliation, and reporting tools.
• Translate pharmacy specific cases (e.g. copay collections, reimbursement flows, multi-party payments) into scalable product features and integrations.
• Partner with PMS systems, switch networks, and third-party payment processors to drive forward strategic integrations and compliance.
• Collaborate with engineering and design teams to define requirements, develop user stories, and deliver features that align with patient and pharmacy needs.
• Guide implementation and post-launch evaluation of new payment functionality, including performance metrics and usability feedback loops.
• Contribute to internal documentation, cross-functional enablement, and customer facing guides and FAQs.
• Maintain awareness of industry trends, compliance standards (PCI, HIPAA), and innovations in pharmacy and healthcare payments.
• Champion the voice of the pharmacy customer community, independent, and enterprise level across all product decisions.

Product Manager – Payments

Software Engineer

• Own the end-to-end technical implementation of integrations with external systems (e.g., PMS providers, SMS platforms, pharmacy tech systems).
• Serve as the technical liaison with external engineering teams - including pharmacy partners, switch providers, SMS vendors, and enterprise clients.
• Own technical documentation for internal use and customer-facing engineering and implementation teams.
• Assist with maintaining and scaling Snowflake database and support creation of dashboards and reports.
• Design and optimize data architecture and infrastructure to support scalable, HIPAA compliant healthcare data workflows.
• Ensure consistency and parity across integrations to maintain platform wide stability and performance.
• Manage field usage and data storage across integrations in partnership with Product and Implementation teams.
• Stay ahead of integration changes across PMS vendors and ensure HealNow remains fully compatible and interoperable.
• Troubleshoot, maintain, and improve existing integrations to ensure reliability, uptime, and performance.
• Translate complex integration logic into clear technical documentation for internal and external teams.
• Partner closely with Product, Implementation, and Enterprise Client Engineering teams to align on requirements, timelines, and integration best practices.
• Provide ongoing support and guidance to enterprise clients during integration rollout and post-launch phases.
• Stay current on trends in pharmacy technology and integration architecture.

Product Manager – Payments

Director of Engineering – Integrations