Chief of Staff, CRO
iCert Global
Job Level
Senior
About the role
- Report directly to Head of Finance and gain exposure to all aspects of finance.
- Lead forecasting, budgeting, and rolling planning processes to support revenue growth and operational efficiency.
- Maintain and update the company ARR tracking file, ensuring accuracy and timely insights.
- Calculate quarterly commissions, prepare commission letters for the sales team, and ensure accuracy and compliance with company policies.
- Develop GTM insights & KPIs – identify, track, and analyze SaaS metrics such as LTV/CAC, payback period, pipeline conversion rates, NRR, churn, and ARR growth drivers.
- Enhance revenue forecasting by maintaining data-driven revenue and pipeline models, aligning Sales and Marketing spend with performance impact.
- Prepare monthly and quarterly budget vs. actual analyses, board and management decks, and other performance materials.
- Maintain and prepare investor files and reports, ensuring consistency and clarity.
- Partner with functional leaders across the organization to deliver value-added insights that help senior management optimize spend.
Requirements
- 4+ years of FP&A experience, preferably in SaaS, with a strong focus on GTM (Sales & Marketing) teams.
- Bachelor’s degree in Economics, Finance, or related field (MBA is a plus).
- Deep understanding of SaaS business models, including recurring revenue metrics, pipeline forecasting, and marketing efficiency KPIs.
- Outstanding communication and interpersonal skills, with the ability to work both independently and as part of a team.
- Excellent organizational skills with an ability to think proactively and prioritize work.
- Understanding of business data flows and processing.
- Proficiency in Excel and Gsheets (Pivot table, data formulas etc).
- High level of accuracy, efficiency, and accountability.
- Fluency in English (spoken and written).
- Nice to have: Experience working FP&A systems - Advantage.
