TABACALERA USA Inc.

Sales

• Lead a team of associates to provide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills
• Serves as a Casa de Montecristo brand ambassador
• Build relationships with customers
• Proactively and effectively communicate product features and benefits, as well as promotional information
• Demonstrate a tenacious drive for results
• Accountable for becoming a trusted, successful tobacconist and consistently work as part of a team to exceed sales and KPI goals
• Challenges and inspires others to achieve and execute sales driving initiatives
• Develop and maintain strong knowledge of Casa de Montecristo products
• Assists in leading the complete operations of the store
• Performs all functions to effectively execute corporate initiatives in a timely, efficient and resource-wise manner
• Trains and delegates tasks appropriately
• Follows all Casa de Montecristo policies and standard operating procedures (SOPs)
• Responsible for daily opening and closing activities within the location, including maintaining cash counts and till reconciliation
• Accountable for leading a team of associates in compliance to state and local regulations
• Maintains visual and cleanliness standards to support the brand image
• Ensures a comfortable, responsible and safe environment.
• Other duties as assigned

Sales Associate Lead