TABACALERA USA Inc.

Accounts Receivable

• Review and release customer orders based on credit availability and payment history.
• Evaluate customer credit limits, payment terms, and approve new account applications.
• Monitor customer accounts, collect past-due balances, resolve payment issues, and coordinate collection efforts as needed.
• Process customer payments, including ACH, wire transfers, EFT drafts, checks, and credit card transactions.
• Maintain accurate cash application, reconcile AR balances, and prepare month-end reports, including aging, bad debt, and credit analysis.
• Process promotional credits and coordinate system uploads with IT.
• Prepare reconciliations and supporting documentation for audits and ensure compliance with internal controls.
• Partner with Sales, Customer Service, Treasury, and Finance to resolve account issues and improve collection performance.

Accounts Receivable, Credit & Collections Analyst

Sales

• Provide a world-class guest experience in the humidor and smoking lounges through exemplary service and selling skills.
• Serves as a Casa de Montecristo brand ambassador.
• Build relationships with customers.
• Proactively and effectively communicate product features and benefits, as well as promotional information.
• Demonstrate a tenacious drive for results.
• Accountable for becoming a trusted, successful tobacconist and consistently work as part of a team to exceed sales and KPI goals.
• Develop and maintain strong knowledge of Casa de Montecristo products.
• Assists in the complete operations of the store.
• Performs all functions to effectively execute corporate initiatives in a timely, efficient and resource-wise manner.
• Follows all Casa de Montecristo policies and standard operating procedures (SOPs), as well as state and local regulations.
• Maintains visual and cleanliness standards to support the brand image.
• Ensures a comfortable, responsible and safe environment.
• Weekend availability a must!

Accounts Receivable, Credit & Collections Analyst

Sales Associate