Provide technical support for hardware, software, and network-related issues
Troubleshoot computers, mobile devices, printers, and other equipment
Install and configure workstations, laptops, and user accounts
Support company systems including email, collaboration tools, and business applications
Manage and respond to support tickets while documenting resolutions
Assist with employee onboarding and offboarding access
Maintain IT equipment inventory and coordinate repairs or replacements
Support system updates, upgrades, and IT projects

Requirements

Experience in IT support, helpdesk, or system administration
Strong troubleshooting and problem-solving skills
Experience with Microsoft products and cloud-based systems
Excellent communication and organizational skills
Ability to manage multiple priorities with attention to detail
Preferred: Experience with ServiceTitan or similar field-service platforms
Familiarity with ticketing systems and IT documentation

Benefits

Medical, Dental & Vision Insurance
401(k) with 4% company match
PTO, Paid Holidays, and Paid Wellness Time
Pet Insurance
Employee Discounts
Opportunities for professional growth and development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical supporttroubleshootingsystem administrationinstallationconfigurationIT project supportticketing systemsIT documentationcloud-based systemsMicrosoft products

Soft Skills

problem-solvingcommunicationorganizational skillsattention to detailability to manage multiple priorities