Own the end-to-end product lifecycle for a portfolio of ~100 collaboration and productivity tools (M365, Webex, Slack, Lucid, Airtable, and more), ensuring alignment with business goals and employee needs
Lead vendor management — build and maintain strategic relationships with partners; influence their product roadmaps and drive optimizations tailored to T-Mobile's specific needs
Identify, enable, and champion AI capabilities within productivity tools — to drive smarter ways of working for T-Mobile employees and the CaP team itself
Manage the product backlog in JIRA and lead Agile/Scrum ceremonies to keep the team moving efficiently; drive adoption of an agile framework within the CaP team and ensure appropriate capitalization of work where applicable
Collaborate cross-functionally with HR, IT, Finance, Legal, Engineering, Cybersecurity, and Architecture to drive adoption, resolve operational issues, and deliver impactful product improvements
Conduct employee and market research to identify opportunities, inform product strategy, and build a prioritized roadmap that reflects both current needs and future possibilities
Analyze quantitative and qualitative data to prioritize features, assess risks, and support sound decision-making across the portfolio
Develop adoption tools, training materials, and enablement resources that help employees get maximum value from our collaboration and productivity suite
Identify and resolve execution, operational, and organizational issues that impede product success — and drive improvement plans within your sphere of influence
Maintain professional knowledge of emerging trends in collaboration technology, AI, and productivity — and bring those insights back to the team and the business
Develop positive working relationships with employee groups to deeply understand productivity pain points and translate them into actionable product improvements

Requirements

Bachelor’s degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience
7+ years of relevant Product Management experience in an agile software product development environment.
Advanced level understanding of customer experience.
Experience working with enterprise SaaS platforms and large-scale product ecosystems
6+ years’ experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/application/product environment.
Strong experience managing product backlogs and working within Agile frameworks (Scrum, Kanban)
Proven ability to influence cross-functional stakeholders in a highly matrixed environment
Strong analytical skills and experience using data to drive product decisions
Excellent communication skills with the ability to translate complex technical concepts to diverse audiences.
Experience working with APIs, integrations, and enterprise platforms
Familiarity with tools such as JIRA or similar analytics platforms
Understanding of DevOps concepts and software delivery practices
Demonstrated ability to leverage AI tools to optimize personal and team workflows.
Experience identifying, evaluating, and enabling AI capabilities within enterprise productivity platforms to improve employee experience and drive operational efficiency.
Comfortable working in an AI-first engineering culture and championing AI adoption across the organization.

Benefits

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product managementagile software developmenttechnical writingsolution engineeringtechnical architecturedata analysisAPI integrationAI capabilitiesDevOps conceptsenterprise SaaS platforms

Soft Skills

influencing stakeholdersanalytical skillscommunication skillscross-functional collaborationproblem-solvingrelationship buildingorganizational skillschampioning AI adoptiontranslating technical conceptsdriving product improvements