T-Mobile

Mobile Associate, Bilingual – Retail Sales

T-Mobile

part-time

Posted on:

Location Type: Office

Location: Grove City • Ohio • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $18 per hour

About the role

  • support retail operations by engaging customers and facilitating their technology and service needs in a fast-paced environment
  • building product knowledge, demonstrating technology solutions, and assisting customers throughout their shopping journey
  • developing skills in customer interaction, digital tool usage, and service plan recommendations
  • success is measured by customer satisfaction, proficiency in product knowledge, and effective use of digital resources
  • enhancing customer experience and supporting organizational goals by fostering strong customer relationships and loyalty

Requirements

  • High School Diploma/GED (Required)
  • 6 months of customer service and/or sales experience, Retail environment (Preferred)
  • Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
  • Competitive drive and proven ability to succeed in a fast-paced sales environment (Required)
  • Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues (Required)
  • Effective at balancing customer needs and performance goals (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States
Benefits
  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer interactioncustomer satisfactioncompetitive drivecustomer advocacyrelationship buildingproblem resolutionteam collaborationcommunicationservice plan recommendationsdigital tool usage
Certifications
High School DiplomaGED