Build and iterate on 1-2 AI Agents in T-Mobile's IntentCX program
Build across modalities (chat and voice) using OpenAI's chat and realtime voice models
Focus on customer service or product sales
Have a direct impact on customer interactions every day
Integrate T-Mobile APIs into your agent's context/prompt
Integrate your AI Agent into IntentCX's multi-agent framework
Integrate your AI Agent(s) with T-Mobile's T-Life app, website, or customer support phone number

Requirements

Coding experience (Python is usually key for AI work)
Understanding of how APIs work
Familiarity with data analysis or machine learning basics
Comfortable working with large datasets
Problem-solving mindset: you need to figure out what customers actually need, not just build cool tech
Communication skills to explain technical work to non-technical stakeholders
Ability to work cross-functionally with product, engineering, and business teams
Comfortable with ambiguity: AI projects rarely have clear-cut answers
Experience with LLMs, prompt engineering, or chatbot frameworks
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Must be actively enrolled in a degree program or graduated with the last year

Benefits

Relocation reimbursement for participants residing more than 50 miles from the internship location
Hands-on experience and training

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

PythonAPIsdata analysismachine learninglarge datasetsLLMsprompt engineeringchatbot frameworks

Soft Skills

problem-solvingcommunicationcross-functional collaborationcomfort with ambiguity

Certifications

High School DiplomaGED