
Senior Supply Chain Operations Manager
T-Mobile
full-time
Posted on:
Location Type: Office
Location: Arlington • Texas • United States
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Salary
💰 $84,900 - $153,200 per year
Job Level
Tech Stack
About the role
- Own execution across one or more aspects of network supply chain operations, ensuring integrated performance across planning, inbound logistics, warehousing, staging/kitting, fulfillment, critical spares readiness, returns, repair/refurbishment, redeployment, and disposition of network equipment
- Provide senior operational ownership of third-party logistics, repair, and disposition partners; govern performance at external facilities, drive SLA adherence, and resolve execution gaps across forward and reverse operations
- Independently lead resolution of complex, cross-functional operational issues and escalations impacting network readiness, inventory accuracy, cycle time, cost, or service risk; drive root-cause analysis and corrective/preventive actions
- Drive continuous improvement across processes, vendor performance, and cost outcomes; lead implementation and stabilization of new or enhanced systems and tools (e.g., WMS/ERP integrations, asset tracking, performance analytics) that improve visibility and control
- Develop and present operational insights, risks, and improvement outcomes to senior leadership; translate performance data into clear recommendations supporting network and supply chain decisions
- Lead and support short- and long-term initiatives including special projects, onboarding of new suppliers or capabilities, and forward/reverse supply chain transformation efforts aligned to evolving network demand
Requirements
- Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent
- Acceptable areas of study include Business, Supply Chain, Engineering, Industrial Management or related field
- 7-10 years - Managing supply chain operations including planning, materials management, and logistics in a large organization
- 4-7 years - Experience in vendor and third-party logistics management, including negotiation and strategic partnership development
- 4-7 years - Utilizing data analytics tools for supply chain optimization and presenting insights to executive leadership
- Vendor Management- Expertise in managing and coordinating with external suppliers and vendors to ensure timely delivery and quality of services
- Strategic Thinking- Ability to analyze current operations, identify strategic opportunities, and implement plans to achieve business objectives
- Supply Chain Management- Comprehensive knowledge of supply chain processes including planning, procurement, and logistics to optimize operations
- Data Analysis- Proficiency in analyzing supply chain data to drive decisions and improve operational efficiencies
- Project Management- Strong project management skills to oversee supply chain projects from conception to implementation
- Negotiation- Strong negotiation skills to effectively deal with vendors and suppliers to secure favorable terms
- Microsoft Excel- Advanced proficiency in Microsoft Excel for data analysis, reporting, and visualization
- Leadership- Strong leadership skills to manage and inspire the supply chain team to achieve business goals
- Problem Solving Ability to identify problems, analyze underlying factors and propose solutions in a timely and effective manner
- Change Management- Experience in managing change, including the ability to lead a team through changes in business processes and technologies
Benefits
- Medical, dental and vision insurance
- Flexible spending account
- 401(k)
- Employee stock grants
- Employee stock purchase plan
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Access to commuter and transit programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
supply chain operationsplanningmaterials managementlogisticsvendor managementdata analyticsproject managementnegotiationMicrosoft Excelchange management
Soft Skills
strategic thinkingleadershipproblem solving