Mobile Associate, Retail Sales, Bilingual
T-Mobile
part-time
Posted on:
Location Type: Office
Location: Madera • California • United States
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Salary
💰 $18 per hour
About the role
- Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
- Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
- Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
- Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
- Also responsible for other duties/projects as assigned by business management as needed
Requirements
- High School Diploma/GED (Required)
- 6 months of customer service and/or sales experience, Retail environment (Preferred)
- Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
- Competitive drive and proven ability to succeed in a fast-paced sales environment (Required)
- Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues (Required)
- Effective at balancing customer needs and performance goals (Required)
- At least 18 years of age
- Legally authorized to work in the United States
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicesalescollaborationcustomer advocacycompetitive driveproblem resolutioneffective communicationbalancing customer needsteamworkadaptability
Certifications
High School DiplomaGED