T-Mobile

Account Executive – Government

T-Mobile

full-time

Posted on:

Location Type: Office

Location: New Albany • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $78,060 - $140,760 per year

About the role

  • Utilize contact list to call leads to generate sales opportunities
  • Exceed monthly sales, renewal, and churn target goals
  • Welcome customers to T-Mobile and review service agreement, answer questions regarding service, and probe for additional business
  • Sustain monthly call goals as expectations dictate
  • Establish and cultivate customer relationships to drive sales and increase customer base
  • Complete Customer account maintenance resulting from account reviews
  • Provide account analysis to determine up-sell and renewal offers
  • Monitor and resolve customer issues
  • Track individual account activity and results
  • Extensive data entry, system navigation, and utilization required, including independent analysis and decision making related to information
  • Successfully completes continuous training to maintain knowledge of products, services, and sales approaches
  • Attains productivity and sales goals based on targeted metrics
  • Meets/exceeds all departmental goals and business objectives
  • Demonstrates positive and cooperative behavior with customers and coworkers
  • Demonstrates personal leadership in consistently maintaining high standards for ethical and professional conduct
  • Disburses adjustments and credits as appropriate within established limits and criteria
  • Responsible for other Duties/Projects as assigned by business management as needed

Requirements

  • High School Diploma/GED (Required)
  • Bachelor's Degree (Preferred)
  • 2-4 years Selling to Government (State and Local) accounts (Required)
  • Less than 2 years Extensive customer service experience (Preferred)
  • Less than 2 years Business markets sales experience (Preferred)
  • Less than 2 years Wireless industry sales experience (Preferred)
  • Less than 2 years Telesales or technical sales experience (Preferred)
  • Customer Satisfaction (Required)
  • Sales (Required)
  • Attention To Detail (Required)
  • Communication (Required)
  • Presentations (Required)
  • Problem Solving (Required)
  • Analysis (Required)
  • Customer Service (Preferred)
  • Microsoft Excel (Preferred)
  • Technical Sales (Preferred)
  • Inside Sales (Preferred)
Benefits
  • 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salescustomer account maintenancedata entryaccount analysisup-sellrenewal offerstelesalestechnical salesinside salesMicrosoft Excel
Soft Skills
customer satisfactionattention to detailcommunicationpresentationsproblem solvinganalysiscustomer servicepersonal leadershippositive behaviorcooperative behavior
Certifications
High School Diploma/GEDBachelor's Degree