Senior Manager, Virtual Business Sales
T-Mobile
full-time
Posted on:
Location Type: Office
Location: Overland Park • Kansas • United States
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Salary
💰 $102,060 - $184,100 per year
Job Level
About the role
- Own and deliver revenue, gross adds, acquisition targets.
- Monitor pipeline activity, lead quality, and conversion, adjusting strategies to maximize close rates.
- Coach and develop leadership to enhance customer experience, sales activity, and team performance through feedback and support.
- Champion a culture of motivation, recognition, and healthy competition.
- Execute sales development strategies consistently across internal teams in partnership with sales, marketing, and learning functions.
- Partner with Product, Marketing, Finance, Sales Ops, and Digital teams to support new launches and acquisition initiatives.
- Identify strategic sales opportunities and develop actionable plans to support business growth and market positioning.
- Manage escalations by collaborating with fraud, credit strategy, verification, and underwriting teams to resolve issues and plan strategies.
- Also responsible for other duties/projects as assigned by business management as needed.
Requirements
- High School Diploma/GED (Required)
- 4-7 years Sales and operational experience in a sales organization with a top company and strong culture.
- Call Center experience (Preferred)
- 4-7 years As a Leader of Leaders (Preferred)
- 4-7 years Business Sales Leadership Experience (Preferred)
- Strong understanding of sales principles and techniques, including prospecting, lead qualification, and closing deals (Required)
- Experience in outbound sales and a proven track record of meeting or exceeding sales targets (Required)
- Expertise in selling products and services to business customers, understanding their unique needs, and providing tailored solutions (Required)
- Knowledge of sales processes and operations, including pipeline management, forecasting, and reporting (Required)
- Commitment to providing excellent customer service (Required)
- Demonstrate strong interpersonal skills (Required)
- Skilled in negotiating terms and conditions with customers (Required)
- Excellent communication and interpersonal skills (Required)
- Understanding of marketing principles and strategies (Required)
- Proficiency with Microsoft Office Suite (Required)
- Ability to manage and utilize databases for tracking customer information and sales activities (Required)
- Strong problem-solving skills (Required)
- Experience in coaching and developing team members (Required)
- Ability to manage multiple tasks and priorities effectively (Required)
Benefits
- Medical, dental and vision insurance
- Flexible spending account
- 401(k)
- Employee stock grants
- Employee stock purchase plan
- Paid time off and up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Access to commuter and transit programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales principleslead qualificationclosing dealspipeline managementforecastingreportingoutbound salescustomer servicenegotiatingcoaching
Soft Skills
interpersonal skillscommunication skillsproblem-solving skillsteam leadershipmotivationrecognitioncompetitiontask managementstrategic thinkingcollaboration
Certifications
High School DiplomaGED