Tūmanako Consultants

Consultant

• Research and create personalized itineraries.
• Book travel services such as flights and hotels.
• Provide client support and communication.
• Troubleshoot issues professionally.
• Participate in team training and collaboration.

Travel Planning Consultant

• Help clients plan customized travel while collaborating with colleagues and reporting to a team lead.
• Research and design tailored travel itineraries.
• Book services such as flights, accommodations, and tours.
• Provide timely communication and client support.
• Resolve client concerns efficiently.
• Attend training to maintain certifications and knowledge.
• Work closely with suppliers and team members for excellent results.

Destination Planning Consultant

• Manage both business and personal travel arrangements for clients.
• Research and plan corporate and leisure travel itineraries.
• Book flights, accommodations, and related services.
• Provide timely and professional client communication.
• Resolve travel concerns quickly.
• Participate in training and professional development.
• Collaborate with colleagues and suppliers.

Corporate and Leisure Travel Consultant

Customer Support

• Assist clients with planning, booking, and support throughout their journeys
• Support clients with travel planning and reservations
• Provide clear, professional communication
• Resolve client issues promptly
• Attend ongoing training and webinars
• Collaborate with team members for quality service

Travel Support Specialist

• Plan, research, and coordinate customized travel itineraries for clients.
• Assess client preferences, needs, and budgets to recommend tailored travel options.
• Book travel services including flights, accommodations, transportation, cruises, and tours.
• Provide professional client support before, during, and after travel.
• Resolve client concerns or issues promptly and professionally.
• Participate in ongoing training, professional development, and industry webinars to maintain knowledge and certifications.
• Collaborate with team members and suppliers to ensure high-quality client experiences.
• Collaborate with a professional team and report to a team lead.