Tūmanako Consultants

Consultant

• Support clients with travel planning and reservations.
• Provide clear, professional communication.
• Resolve client issues promptly.
• Attend ongoing training and webinars.
• Collaborate with team members for quality service.

Independent Client Experience Consultant

Client Services Representative

• Research, create, and coordinate customized itineraries for clients
• Review client preferences and budgets to design tailored travel plans
• Arrange travel needs including airlines, hotels, car rentals, cruises, tours, and events
• Communicate with clients before and after travel to ensure satisfaction
• Assist with issues that may arise before, during, or after travel
• Complete ongoing training and certifications within the industry
• Attend webinars and supplier trainings to stay current on destinations and products
• Remain informed on changes within the travel and tourism industry

Independent Client Services Consultant

• Research, Create, and Execute travel itineraries for your clients.
• Review individual needs and wants for travel, to ensure you plan a trip designed specifically for your client.
• Review budgets and plan client trips accordingly.
• Book travel needs including airlines, hotels, car rentals, cruises, tours, events, and much more!
• Effectively communicate with clients pre and post travel to ensure client satisfaction.
• Handle client issues that arise before, during, or after travel.
• Complete ongoing trainings to maintain and earn certifications within the travel industry.
• Attend ongoing webinars with vendors and suppliers to become specialized with specific destinations, types of travel, etc.
• Remain current regarding changes within the travel and tourism industry.

Independent Client Experience Consultant

Independent Client Services Consultant

Client Services Consultant – Independent