T&H Realty Services, Inc.

Account Manager

• Own shared inbox & phones, hit response-time standards, and close the loop clearly.
• Enforce leases (notices/fees), read ledgers, post payments accurately, and explain balances.
• Coordinate with maintenance/accounting, prepare documentation for eviction filings, and represent T&H in court proceedings as needed.
• Manage keys/lockboxes.
• Keep clean, searchable documentation so any teammate can pick up the thread.
• Use our tools: Trainual, Rentvine, Aptly (CRM), Tenant Turner, RingCentral, Google Workspace.

Resident Relations Manager