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T&H Realty Services, Inc.

Resident Relations Manager

T&H Realty Services, Inc.

Resident Relations Manager overseeing resident communications and lease enforcement at T&H Realty Services. Coordinating with departments and maintaining detailed documentation for efficient operations.

Posted 7/28/2026full-timeIndianapolis • 🇺🇸 United StatesJunior💰 $45,000 - $55,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in property management and customer service, with a strong focus on documentation, communication, and compliance with lease agreements. Proficient in using property management tools and maintaining accurate financial records.

Highest-signal resume keywords
Property Management ExperienceCustomer Service SkillsDocumentation ManagementLease EnforcementValid Driver's License

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Lease EnforcementLedger ReadingPayment PostingEviction Filing PreparationDocumentation Management
Soft Skills
Clear CommunicationOrganizational Skills
Tools & Technologies
TrainualRentvineAptly (CRM)Tenant TurnerRingCentralGoogle Workspace
Certifications & Qualifications
HS Diploma/GED
Industry Keywords
Property ManagementCustomer ServiceEviction Proceedings

About the role

Key responsibilities & impact
  • Own shared inbox & phones, hit response-time standards, and close the loop clearly.
  • Enforce leases (notices/fees), read ledgers, post payments accurately, and explain balances.
  • Coordinate with maintenance/accounting, prepare documentation for eviction filings, and represent T&H in court proceedings as needed.
  • Manage keys/lockboxes.
  • Keep clean, searchable documentation so any teammate can pick up the thread.
  • Use our tools: Trainual, Rentvine, Aptly (CRM), Tenant Turner, RingCentral, Google Workspace.

Requirements

What you’ll need
  • 1–2 years of experience in property management, customer service, or a related field preferred.
  • HS diploma/GED required.
  • Valid driver's license required (occasional travel for evictions).

Benefits

Comp & perks
  • Health, dental, and vision insurance
  • PTO & holidays
  • Simple IRA retirement plan
  • Life & disability insurance
  • Annual bonus plan
  • Housing discount (some stipulations apply)