Systems & Methods, Inc. (SMI)

Customer Service Representative, Part Time

Systems & Methods, Inc. (SMI)

part-time

Posted on:

Location Type: Remote

Location: Alabama • Florida • United States

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Salary

💰 $16 per hour

Job Level

Junior

About the role

  • Responsible for receiving calls from child support client stakeholders in accordance with Standard Operating Procedures and contractual obligations;
  • Categorizing all calls received in one of the categories provided;
  • Record any abusive and/or extraordinary calls;
  • Be responsible for other duties as assigned.

Requirements

  • High School Diploma or equivalent required
  • At least one-year prior experience in an area of customer service, call center, service delivery, or other related fields.
  • Must be proficient in data entry skills including keyboard, mouse, 10-key pad
  • Basic knowledge of Microsoft Office
  • Part Time - Must have availability Monday through Friday.
  • Must have a private area to work and space to set up equipment and a high-speed internet connection.
  • Contingent on passing a background check and drug test.
Benefits
  • Work From Home
  • Paid Training
  • Bi-annual Bonuses to those Who Qualify!
  • Health Club Reimbursements
  • Career Growth Opportunities
  • Exciting, Fun, and Supportive Work Environment
  • Coworkers Who Feel Like Family; We celebrate you!!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data entrykeyboard skillsmouse skills10-key pad skillsMicrosoft Office
Soft skills
customer servicecommunicationorganization
Certifications
High School Diploma