Systemic Bilingual

People Operations

• Ensure that the People area’s actions are directly connected to the company’s strategic objectives.
• Define and adjust team structures, roles, and levels according to the business stage.
• Design evaluation processes and ensure continuous performance improvement.
• Guide managers in decisions related to team composition, performance, and development.
• Ensure hiring aligns with the company’s profile and values.
• Analyze data to support strategic decisions and the area’s development.
• Translate company values into day-to-day practices, rituals, and behaviors.
• Ensure efficiency, standardization, and scalability of processes.
• Develop employee journeys aligned with the company’s values and proposition.
• Manage analysts, assistants, and interns, providing feedback and continuous development.
• Pursue constant innovation and implement improvements aligned with strategy.
• Ensure solutions that increase process efficiency and digitalization.
• Oversee admissions, terminations, vacations, payroll, time tracking, and other operational routines.
• Ensure compliance with legislation, internal policies, and legal obligations.
• Manage benefits operations and monitor the market, proposing attractive solutions for retention and engagement.
• Ensure proper management of contracts, collective agreements, and mandatory records.
• Monitor and ensure compliance with e-Social, CIPA, PGR, PCMSO, and other requirements.
• Ensure employees receive technical and behavioral training.
• Maintain internal consistency and market competitiveness.
• Ensure positive onboarding and offboarding experiences.
• Organize calendars, celebratory actions, and engagement initiatives.
• Ensure clarity, consistency, and alignment in communications.
• Analyze results and implement improvement actions.
• Develop initiatives focused on employees’ quality of life.
• Mediate and resolve situations between employees and departments.
• Plan and monitor expenses to ensure efficient use of resources.
• Provide guidance on policies, processes, and internal questions.
• Reinforce strategic drivers across the organization.
• Strengthen belonging and recognition of talent.

People Design Manager