System Automation Corporation

Technical Project Manager

• Engage meaningfully at the technical level on assigned projects, understanding how solutions are being designed and configured on the Evoke platform.
• Review proposed solution approaches prior to build in collaboration with Solution Architects and Functional Consultants, raising concerns about gaps, misalignments with user stories, or risks before they are locked into the project plan.
• Work closely with Solution Architects and Functional Consultants throughout design and build phases, ensuring that delivery decisions are well-documented, traceable to user stories, and consistent with platform capabilities.
• Own the full project lifecycle: initiation, planning, execution, monitoring, and closure across multi-year, multi-stakeholder government implementations.
• Develop and maintain detailed, resource-loaded project schedules; set and manage milestones, resource allocations, and time budgets with precision.
• Drive milestone completion and profitability targets in coordination with the Professional Services Manager and leadership team.
• Navigate complex stakeholder environments that frequently include competing interests and shifting priorities across agency leadership, program staff, and end users.

Business Analyst

• Lead requirements analysis by collaborating with client stakeholders, reviewing documentation, conducting workshops to surface business needs, and translating requirements into well-architected platform solutions
• Develop detailed technical solution documentation including process flowcharts, diagrams, data models, and user guides
• Own the full user story lifecycle: author stories with testable acceptance criteria in Jira, and drive ongoing requirements clarification with client and internal stakeholders through delivery.
• Configure and maintain business applications using the Evoke low-code platform, operating within solution designs established by the development team and escalating design decisions accordingly
• Ensure all production changes follow lifecycle methodology, version control, appropriate testing, and risk guidelines
• Conduct working sessions with clients to facilitate feedback and resolve issues during client review and UAT
• Lead end-user and administrator training sessions
• Facilitate User Acceptance Testing, guiding end users and resolving reported issues
• Triage and document system issues during client review and testing, coordinating with solution developers on resolution

Technical Project Manager

Lead Functional Consultant – Business Analyst