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Lead Functional Consultant – Business Analyst
System Automation CorporationLead Functional Consultant/Business Analyst at system automation vendor responsible for client solution delivery and team leadership. Collaborating with stakeholders to implement regulatory management systems.
About the role
Key responsibilities & impact- Lead requirements analysis by collaborating with client stakeholders, reviewing documentation, conducting workshops to surface business needs, and translating requirements into well-architected platform solutions
- Develop detailed technical solution documentation including process flowcharts, diagrams, data models, and user guides
- Own the full user story lifecycle: author stories with testable acceptance criteria in Jira, and drive ongoing requirements clarification with client and internal stakeholders through delivery.
- Configure and maintain business applications using the Evoke low-code platform, operating within solution designs established by the development team and escalating design decisions accordingly
- Ensure all production changes follow lifecycle methodology, version control, appropriate testing, and risk guidelines
- Conduct working sessions with clients to facilitate feedback and resolve issues during client review and UAT
- Lead end-user and administrator training sessions
- Facilitate User Acceptance Testing, guiding end users and resolving reported issues
- Triage and document system issues during client review and testing, coordinating with solution developers on resolution
Requirements
What you’ll need- Bachelor’s degree or equivalent experience
- 10+ years in business analysis or functional consulting for enterprise software implementations
- Proven experience coaching and developing other professionals in a software development context — not only reviewing outputs, but actively building capability
- Strong analytical mindset and ability to assess client business needs at program level
- Proven experience in requirements analysis in purpose-built no-code, low-code software implementations, including leading requirements for large, multi-stakeholder projects
- Strong understanding of enterprise software, low-code platforms, and workflow automation
- Ability to translate client needs into developer-ready technical specifications — acceptance criteria, data model definitions, workflow decision logic
- Solid working knowledge of Agile methodology in custom software development contexts, including sprint planning, backlog refinement, retrospectives, and other Agile ceremonies; experience applying progressive elaboration to requirements, and comfort working in iterative delivery cycles where scope evolves alongside the solution.
- Excellent verbal and written communication skills for both technical and non-technical audiences
- Ability to lead workshops, facilitate difficult client conversations, and hold scope with confidence
- Practice-building instinct — the ability to extract tacit knowledge from delivery experience and encode it into reusable tools others can use
- Exceptional attention to detail; strong organizational and prioritization skills
- Comfortable managing multiple projects, mentees, and practice workstreams simultaneously
- Self-starter with high integrity and professionalism
- Proficiency in Microsoft Word, Excel, PowerPoint, and SharePoint
- Proficiency in Atlassian Jira and Confluence
Benefits
Comp & perks- Health and welfare options including medical, dental, and vision; health savings account with company contributions; medical flexible spending and dependent care
- 401(k) with company match
- Uncapped PTO and flexible work environment
- Continuing education program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
requirements analysistechnical solution documentationprocess flowchartsdata modelsuser guidesAgile methodologyworkflow automationno-code platformslow-code platformsacceptance criteria
Soft Skills
analytical mindsetcommunication skillsleadershiporganizational skillsprioritization skillsfacilitationcoachingproblem-solvingattention to detailself-starter
Certifications
Bachelor's degree