SYSPRO

Head of Digital Experience

SYSPRO

full-time

Posted on:

Location Type: Hybrid

Location: Sunninghill • South Africa

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Job Level

Lead

Tech Stack

AWSAzureCloudKubernetesMicroservices

About the role

  • Define and execute the organization’s digital landscape strategy in alignment with business, growth, and brand objectives
  • Own the architecture, performance, scalability, and user experience of all websites and digital platforms
  • Lead the optimization of SEO, paid media, and digital acquisition channels in collaboration with marketing teams
  • Establish and maintain digital performance frameworks, KPIs, and analytics standards across platforms
  • Design and deliver operational dashboards and performance reporting for internal stakeholders using Microsoft Power BI and related tools
  • Lead the strategic planning and readiness for future eCommerce platforms, online portals, and API-driven digital services
  • Ensure all digital platforms meet required standards for security, performance, accessibility, and governance
  • Translate complex technical and performance data into actionable insights and recommendations for leadership
  • Collaborate closely with IT, Marketing, Product, and external vendors to deliver integrated digital solutions
  • Stay abreast of emerging digital trends, technologies, and best practices to continuously evolve the digital landscape

Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Digital Marketing, or Business.
  • Advanced degree (MBA, MSc in Digital Transformation, Data Analytics) is a plus for strategy-heavy scope.
  • Certifications: AWS Solutions Architect Associate or Azure Administrator/Architect; Google Cloud Architect (nice-to-have).
  • ITIL (service management), Agile/Scrum Product Owner/PM; Kubernetes basics if microservices are in play.
  • Google Analytics 4 (GA4) certification; Power BI Data Analyst Associate; Tag Management (GTM) proficiency.
  • Google Ads, Meta Ads, SEO (e.g., BrightEdge/SEMRush Academy), Adobe or HubSpot credentials.
  • ISO 27001 awareness; POPIA (South Africa) and GDPR compliance knowledge.
  • WCAG 2.1/2.2 practitioner course or equivalent.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SEOdigital acquisitionperformance optimizationdata analyticsAPI-driven servicesKubernetesGoogle Analytics 4Power BITag ManagementeCommerce platforms
Soft skills
leadershipcollaborationstrategic planningcommunicationproblem-solvingdata translationstakeholder engagementadaptabilityinsight generationtrend analysis
Certifications
AWS Solutions Architect AssociateAzure AdministratorGoogle Cloud ArchitectGoogle Analytics 4Power BI Data Analyst AssociateAgile/Scrum Product OwnerKubernetes basicsISO 27001WCAG 2.1/2.2GTM proficiency