SysEleven GmbH

DevOps Engineer

• Ensure the reliability, availability, and performance of our Database- and Observability-as-a-Service products
• Manage container-based applications in Kubernetes with a strong focus on security and resilience
• Lead incident response, root cause analysis, and sustainable remediation efforts
• Apply GitOps principles using Helm and Argo CD
• Develop API services and tooling in Go to deliver stable SaaS products
• Build and optimize CI/CD pipelines to improve deployment safety and system stability
• Design and manage scalable infrastructure using IaC tools (e.g., Terraform) in cloud environments

Senior Site Reliability Engineer

Customer Success Manager

• Holistic responsibility for our strategic customers – from day-to-day operations to strategic development
• Build, manage and further develop long-term customer relationships
• Primary point of contact for customers on technical, functional and organizational issues
• Proactive consulting on cloud solutions, services and optimization opportunities
• Responsible for service quality, SLA compliance and continuous improvement of customer services
• Management of changes, incidents, escalations and projects in close coordination with internal teams
• Analysis of service and operational data, deriving recommendations for action and presenting reports
• Contract management and negotiations with a clear focus on sustainable customer relationships
• Close collaboration with technical teams to translate customer requirements into viable service and operations concepts

IT Service & Customer Success Manager – Cloud Projects

Solutions Engineer

• Developing robust technical designs and architecture concepts
• Translating specific customer and business requirements into technical specifications
• Providing comprehensive consulting to our clients
• Efficient interface management
• Ensuring compliance with IT security standards
• Performing integration and configuration tasks
• Designing and leading technical training sessions

Solution Architect – Sovereign Cloud

• Entwerfen und Implementieren von Observability-Lösungen mit Prometheus, Loki und Mimir, einschließlich der Definition sinnvoller Alerts sowie der kontinuierlichen Verbesserung der Monitoring-Abdeckung
• Analyse, Troubleshooting und Weiterentwicklung eigener Kubernetes-Controller, um Zuverlässigkeit und Stabilität sicherzustellen
• Entwicklung und Wartung von Produktionsanwendungen mit Fokus auf Codequalität, Skalierbarkeit und operativer Einsatzfähigkeit
• Betrieb, Automatisierung und kontinuierliche Weiterentwicklung der MKA-Plattform mit Fokus auf Effizienz und Wartbarkeit
• Weiterentwicklung interner Tooling-Lösungen, um Automatisierung zu fördern und manuellen Aufwand zu reduzieren.

Senior Site Reliability Engineer – Kubernetes Plattform

• Build and deliver APIs for the operation and automation of as-a-Service products
• Automate processes using Infrastructure as Code and optimize CI/CD pipelines
• Manage container-based applications within Kubernetes with a strong focus on security
• Apply GitOps principles using Helm and Argo CD
• Develop API services and tooling in Go to provide Software as a Service
• Create and maintain CI/CD pipelines to automate testing and deployment workflows
• Design and maintain scalable infrastructures using IaC tools (Terraform) in cloud environments.

Senior DevOps Engineer

Engineer

• Entwickelst und betreibst robuste, skalierbare und sichere Netzwerklösungen
• Verantwortung für Design, Aufbau und Betrieb hochsicherer Netzwerkinfrastrukturen (inklusive isolierter Airgap-Systeme)
• Planung von maßgeschneiderten Netzwerksetups in enger Zusammenarbeit mit Kunden
• Konfiguration und Optimierung komplexer Routing-Szenarien unter Verwendung von BGP, MPLS und IPv6
• Entwicklung und Pflege von Automatisierungen (z. B. mit Ansible, Python) für effiziente Updates
• Durchführung von Fehleranalysen, Troubleshooting und kontinuierliche Verbesserung des Monitorings zur Sicherstellung der Hochverfügbarkeit

Netzwerk Engineer – Sovereign Cloud

• Design and implement observability solutions using Prometheus, Loki and Mimir, including defining meaningful alerts
• Analyze, troubleshoot and further develop custom Kubernetes controllers to ensure reliability and stability
• Develop and maintain production applications with a focus on code quality, scalability and operational readiness
• Operate, automate and continuously evolve the MKA platform with a focus on efficiency and maintainability
• Enhance internal tooling to drive automation and reduce manual effort

Senior Site Reliability Engineer – Kubernetes Platform

People Operations

• Lead the team with a focus on people management and individual development
• Strengthen collaboration and establish sustainable structures
• Coach the team in agile methods and support their practical application
• Guide change processes with a solution-oriented approach
• Responsible for workforce planning, recruiting, and onboarding new team members
• Initiate and manage projects to optimize workflows