Sysdoc

Account Manager

Sysdoc

full-time

Posted on:

Location Type: Hybrid

Location: Soho • United Kingdom

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Salary

💰 £60,000 per year

About the role

  • Build and maintain a strong, qualified pipeline aligned to annual revenue and margin targets
  • Drive growth within existing accounts through strategic account planning
  • Focus on opportunities, pipeline generation and conversion across new and existing accounts
  • Represent Sysdoc as a brand ambassador
  • Provide oversight of safe, high-quality delivery across allocated accounts
  • Facilitate regular project check-ins, remove delivery barriers, coordinate resourcing and forward planning.

Requirements

  • Minimum 3 days per week onsite - this could be meeting clients or at our Sysdoc office
  • 5+ years experience in sales & account management
  • 2+ years experience working in the defence industry
  • Experience managing a portfolio of client accounts - demonstrated ability to both retain and expand accounts through understanding customer needs and delivering solutions
  • Ability to build trusted advisor relationships.
  • Having strong stakeholder management across different levels (operational to executive)
  • Experience managing mid-to-senior level client stakeholders
  • Proven track record of meeting revenue targets and growing existing accounts
  • Ability to identify upsell and cross-sell opportunities (solution-led, not transactional)
  • Data-driven mindset (comfortable analysing sales metrics and KPIs)
  • Experience creating proposals, pricing structures, and contracts
  • Have led contract negotiation processes.
Benefits
  • 25 days annual leave plus bank holidays
  • Private medical insurance
  • Annual wellbeing allowance
  • Health cashback plan
  • PerkBox
  • Award-winning Employee Assistance Programme (EAP)
  • 2 x paid volunteering day each year
  • Enhanced parental leave
  • Life insurance
  • Stakeholder pension
  • Access to our Soho office with Work Life, plus 14 other WL locations across the UK
  • Winter and Summer Celebrations
  • Regular opportunities to come together, collaborate, and have fun
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales managementaccount managementportfolio managementproposal creationpricing structure developmentcontract negotiationKPI analysisupsellingcross-sellingrevenue target achievement
Soft Skills
relationship buildingstakeholder managementstrategic planningcommunicationproblem-solvingteam coordinationproject oversightcustomer needs understandingtrust buildingdelivery barrier removal