Be the technical authority and trusted advisor on the Sysdig Platform, reporting to the Sr. Director of Customer Success.
Build relationships across customer teams, from engineers to executives
Align platform capabilities with customer goals to attain outcomes and value
Guide deployment, architecture, and operational best practices
Lead workshops to accelerate adoption and maximize platform impact
Advocate for customer needs and influence product direction
Partner with Sales on retention and growth
Collaborate with Support and Services to ensure smooth implementations and fast issue resolution

Requirements

Hands-on experience with Kubernetes in enterprise environments (on-prem and cloud)
Proficiency in container image creation and optimization
Familiarity with cloud-native platforms, DevSecOps, and automation tools
Scripting and API integration skills
Troubleshooting and root cause analysis capabilities
Experience leading projects and working directly with customers
Bonus: Knowledge of time series metrics, Prometheus, and monitoring frameworks like Golden Signals or the USE method
5+ years in technical, customer-facing SaaS, cloud, or security roles (e.g., TAM, CSE, DevOps, and Architect)
Experience with Linux, Kubernetes, Helm, Terraform, and major cloud platforms
Familiarity with Prometheus, PromQL, and container/cloud security practices
One or more Kubernetes certifications (CKA, CKAD, CKS)
Collaborative technologists
Bonus: Experience with Sysdig or Falco
Ability to work onsite at customer's office in Dallas, at least 1-2 days a week

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Kubernetescontainer image creationcloud-native platformsDevSecOpsautomation toolsscriptingAPI integrationtroubleshootingroot cause analysisLinux

relationship buildingcustomer advocacyinfluencingcollaborationproject leadership

CKACKADCKS