Senior Solutions Engineer
Synthpop - Healthcare AI
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $120,000 - $165,000 per year
Job Level
Senior
About the role
- Lead the design and architecture of comprehensive solutions that align with customer requirements and business objectives.
- Work closely with customers to understand their business needs, challenges, and workflows.
- Map customer workflows and system integration requirements to effectively capture the current state and propose future state solutions.
- Partner with sales teams to plan, prepare, and execute strategic deals in enterprise and complex sales cycles.
- Collaborate with operations and engineering teams to develop and implement project plans for Statements of Work (SOW) and solution implementations.
- Lead post-sale implementation projects through completion and hand-off to post-go live support and success management.
- Serve as an expert on integrating Synthpop products with existing customer systems.
- Relay customer feedback to the engineering team to contribute to product improvements.
- Deliver engaging software demos, technical presentations, and other customer-facing engagements to influence decision-making and build trust.
- Flexibility in Duties: While we’ve outlined the primary responsibilities, we may ask you to help out with other tasks in our evolving startup environment.
Requirements
- 8+ years of experience in sales engineering or solutions consulting within the healthcare industry.
- Exceptional presenting skills for both technical and executive audiences.
- Proven ability to map workflows and align people, processes, and technology.
- Strong verbal and written communication skills.
- Excellent organizational and project management skills.
- Ability to connect customer-specific business problems to Synthpop solutions.
- Experience working in dynamic, customer-focused environments.
- Familiarity with DME/HME software is a plus.
Benefits
- Health Coverage: 100% employer-paid medical, dental, and vision insurance for employees and dependents
- Retirement: 401(k) with up to 4% employer match
- FSA & HSA Programs: Flexible Spending Accounts (FSA) and Health Savings Account (HSA) contributions
- Disability & Life Insurance: Employer-paid short-term disability and basic life insurance
- Dependent Care: Employer contribution to Dependent Care FSA
- Flexible Work: Flexible working arrangements and remote-first culture
- Paid Time Off: Flexible PTO
- Parental leave: Generous leave to support new parents
- Professional Growth: Opportunities for professional development and growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales engineeringsolutions consultingworkflow mappingproject managementsystem integrationsoftware demostechnical presentationscustomer engagementDME softwareHME software
Soft skills
presenting skillsverbal communicationwritten communicationorganizational skillsflexibilitycustomer focuscollaborationinfluencing skillstrust buildingproblem-solving