Synthpop - Healthcare AI

Solutions Engineer

• Lead the design and architecture of comprehensive solutions that align with customer requirements and business objectives.
• Work closely with customers to understand their business needs, challenges, and workflows.
• Map customer workflows and system integration requirements to effectively capture the current state and propose future state solutions.
• Partner with sales teams to plan, prepare, and execute strategic deals in enterprise and complex sales cycles.
• Collaborate with operations and engineering teams to develop and implement project plans for Statements of Work (SOW) and solution implementations.
• Lead post-sale implementation projects through completion and hand-off to post-go live support and success management.
• Serve as an expert on integrating Synthpop products with existing customer systems.
• Relay customer feedback to the engineering team to contribute to product improvements.
• Deliver engaging software demos, technical presentations, and other customer-facing engagements to influence decision-making and build trust.
• Flexibility in Duties: While we’ve outlined the primary responsibilities, we may ask you to help out with other tasks in our evolving startup environment.

Senior Solutions Engineer