Synthomer

Account Manager

• Develop and execute budget in cooperation with the Coatings and Construction Solutions Business Unit to include growth targets for volume, revenue, and gross margin.
• Drive and support sales efforts to deliver agreed business targets - volumes, revenues, profitability (product and territory), and working capital (accounts receivables and percent current).
• Build and maintain strong relationships with customers and key external stakeholders in the construction chemicals industry.
• Stay up to date with the latest industry trends, new technologies and competitor offerings, inform internal stakeholders about developments
• Conduct market mapping to analyze customers, demand, unmet needs and competitors
• Identify and develop new business opportunities, identify threats, mitigate risks
• Manage the sales cycle from lead generation to deal closure
• Ensure customer needs are met through collaboration with Technical Service, Marketing, Product Management, Supply Chain, Quality and Customer Service
• Ensure compliance with SHE requirements in the area of responsibility in line with internal, contractual and legal requirements
• Manage sales volume and margin within set targets by implementing commercial excellence guidelines
• Negotiate prices, rebates, payment terms and conditions and supply agreements
• Plan and conduct customer visits in the assigned territory considering the value of the customer relationship
• Create visit reports for sustainable information and communication within the organization
• Monitor accounts receivable, ensure punctual payments and cash flow targets, actively manage credits in collaboration with Finance
• Manage claims in collaboration with Technical Service and Quality
• Support the Global Sales Director in territory, budget and forecast planning
• Represent the company at trade shows, conferences and congresses

Key Account Manager III