Synthflow AI

Sales Engineer

• Actively partner with the Sales team, leading technical discovery meetings to deeply understand the customer's contact center, CRM, and telephony environments and key business challenges.
• Design and deliver highly compelling, customized product demonstrations and workshops that map our platform features directly to the prospect's needs and ROI objectives.
• Design end-to-end technical architectures, generate high-quality technical documentation for proposals (RFPs/RFIs), and own the execution and success of all technical Proof-of-Concepts (POCs).
• Serve as the technical expert during the sales cycle, addressing integration, security, and infrastructure questions from technical and non-technical stakeholders (up to the C-suite).
• Capture structured feedback from prospects and competitive intelligence, translating it into actionable insights for the Product and Engineering teams to influence the roadmap.
• Contribute to the creation of sales enablement materials, technical white papers, and best practice guides to help scale the pre-sales function.

Senior Sales Engineer

Account Executive

• Strategically target and close large-scale deals with new logos across a defined territory of Enterprise accounts.
• Spearhead and own the entire complex sales process—from developing executive-level relationships and building compelling business cases to negotiating and closing significant contracts.
• Navigate and influence sophisticated buying centers, engaging with C-level and SVP stakeholders to articulate a vision for AI-driven transformation.
• Act as the expert and executive sponsor for your accounts, coordinating internal resources (Product, Engineering, Legal) to ensure customer success and deal momentum.
• Develop and execute a robust, proactive territory plan focused on exceeding challenging annual and quarterly revenue targets.
• Contribute significantly to scaling the GTM function by mentoring junior team members, refining our enterprise sales playbooks, and providing critical market feedback to Product and Marketing.

Senior Account Executive

Engineer

• Lead end-to-end implementation of Synthflow’s AI phone agent platform for enterprise customers — from solution design to configuration, integration, and go-live.
• Collaborate closely with customer engineering, operations, and success teams to align technical deployments with business objectives.
• Develop and maintain integrations with CRMs, telephony systems, and workflow automation tools.
• Proactively identify optimization opportunities, guiding customers to get the most out of their deployment and achieve meaningful business outcomes.
• Act as the technical voice of the customer, translating their needs into actionable product insights and collaborating with Synthflow’s engineering and product teams.
• Troubleshoot, resolve, and prevent technical issues, ensuring reliability and a frictionless experience in production environments.
• Create best practices, playbooks, and technical resources that improve future implementations and enable customer self-sufficiency.
• Contribute to account growth and renewal by driving strong adoption and long-term technical alignment.

Forward Deployed Engineer

Technical Product Manager

• Lead product development from initial customer discovery through validated prototypes
• Rapidly prototype product concepts using AI development tools (Lovable, Claude Code, Cursor, v0)
• Build functional MVPs independently to validate hypotheses with real users before full engineering investment
• Spend significant time speaking with customers to understand their workflows, pain points, and business context
• Design and implement LLM-based product features leveraging agentic AI patterns, function calling, and tool use
• Develop evaluation frameworks to measure AI feature performance, reliability, and user satisfaction

DevOps Engineer

• Develop and manage a scalable and secure infrastructure for deploying TTS, STT, LLM and Web applications.
• Create and maintain CI/CD pipelines for continuous integration and deployment of various services.
• Monitor and analyze system performance and resolve any issues to ensure reliability and efficiency.

Senior Sales Engineer

Senior Account Executive

Forward Deployed Engineer

Technical Product Manager

Senior DevOps Engineer