Business Development Representative

Synmatch AI

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $73,000 - $89,000 per year

About the role

  • Customer Expansion & Revenue Growth: Identify, qualify, and drive cross-sell and upsell opportunities within the existing customer base.
  • Collaborative Selling: Partner closely with Account Executives and Customer Success to plan and execute expansion strategies.
  • Customer Understanding: Learn how customers use the platform today, what challenges they face, and where additional AI agents or features create value.
  • Value-Based Storytelling: Clearly explain new features, modules, and use cases — always tying them back to customer outcomes and business impact.
  • Pipeline Ownership (Expansion): Build and manage an expansion pipeline, from opportunity identification to deal support and close.
  • Feedback Loop to Product: Share insights from customer conversations with Product and GTM teams to help shape future features and positioning.

Requirements

  • solid and proven experience in outbound activities in B2B SaaS environment.
  • Showcase your track record with convincing results (e.g., overachieving quota for multiple quarters).
  • Pitch complex technical solutions (bonus if you have experience in AI, CAD, CAE, or engineering automation).
  • Handle rejections and iterate quickly, you are resilient with a growth mindset.
  • Know CRM systems, cold outreach tools, and LinkedIn prospecting (e.g., Salesforce, Clay, Sales Navigator, Aircall).
  • Enjoy hunting for opportunities!
Benefits
  • Flexible working: you decide when & where to work (as long as you have US residency).
  • Flexible public holidays: swap days off according to your values and beliefs!
  • Home office setup support + access to office in Bremen, or co-working space in Boston.
  • Personal development budget of $2,500 with opportunities to grow together with the company.
  • Unlimited vacation days - they trust all team members to decide what's best for them and the company.
  • Mental health support through access to wellness platforms.
  • Health insurance and 401(k) savings plan support.
  • Regular team events, virtual coffee breaks, and spontaneous afterworks.
  • Company-wide off-sites in Germany twice a year!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B SaaSoutbound activitiesAICADCAEengineering automationpipeline managementvalue-based storytellingcustomer understandingcross-sell and upsell
Soft Skills
resiliencegrowth mindsetcollaborationcommunicationcustomer-centric approachproblem-solvingadaptabilitystrategic thinkingfeedback sharingrelationship building