SYNLAB Nigeria

Digital Communications Officer – Commercial

SYNLAB Nigeria

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • In this role, you will work closely with colleagues at all levels, supporting the team responsible for delivering and amplifying both internal and external content and engagement activity across SYNLAB UK&I.
  • You will take ownership of producing high‑quality content and maintaining a variety of digital channels and tools that help us communicate clearly, consistently, and with engaging impact

Requirements

  • Develop and maintain SYNLAB’s digital channels, including the intranet, website, digital signage and other platforms ensuring they feature high‑quality, engaging content.
  • Maximise content opportunities from events such as Town Halls, conferences, SYNLAB Excellence Awards, Symposiums, lab tours and VIP/ministerial visits.
  • Build a strong internal network to proactively identify and share compelling stories from across the business.
  • Produce, write and deliver internal and external content campaigns that complement wider Communications team initiatives.
  • Create high‑quality multimedia content for a range of digital platforms.
  • Define and manage digital marketing and engagement strategies aligned with SYNLAB’s Corporate and People objectives.
  • Use measurement and reporting tools to evaluate campaigns, share insights and continually improve digital communications.
  • Develop effective approaches to engage a predominantly lab‑based workforce without regular access to laptops or mobile phones.
  • Provide digital content support and updates during major incidents to ensure timely and accurate communication.
  • Support communications projects across SYNLAB’s four hospital businesses and act as a passionate ambassador for SYNLAB’s ongoing journey.
Benefits
  • Educated to a degree level in relevant subject or relevant equivalent proven experience in digital content or communications
  • Proven experience in a similar dedicated Digital role that spans multiple digital tools and channels
  • Knowledge of digital communication techniques, tools and planning, including a wide range of social media platforms use, advertising & reporting
  • Experience of website development, SEO techniques, and Content Management Systems
  • Experience of reporting on campaign effectiveness using tools such as Google Analytics, social media monitoring software
  • Experience in creating content for social media, inhouse digital platforms and websites by filming and editing video content, and photography
  • Awareness of GDPR and its impact on communications, and ability to advise wider stakeholders when producing plans
  • Experience with Canva, Adobe Suite (Premier Pro, Adobe Audition), WordPress, e-marketing platforms
  • Good experience of MS Office 365 Suite particularly Word, PowerPoint, SharePoint and Teams
  • Rigorous attention to detail and accuracy
  • Comfortable working to tight deadlines and multi-tasking under pressure
  • Strong writing skills and ability to convey messages in an engaging manner
  • Confident proactive approach and strong interpersonal skills
  • Pathology, NHS or wider health services experience
  • DotDigital (email platform)
  • TrouDigital (inhouse screen/ signage platform)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
content productiondigital marketingmultimedia content creationcampaign evaluationdigital engagement strategiescontent writingdigital channel managementreporting toolsmeasurement tools
Soft Skills
collaborationnetworkingstorytellingcommunicationproactive identificationengagementadaptabilitycreativityownership