Syneos Health

Operations

• Responsible for performing activities in compliance with applicable Corporate and Clinical Operations Policies, Standard Operating Procedures and Work Instructions
• Assists Clinical Monitoring staff with site management activities, including serving as a Sponsor representative for sites on assigned studies, and communicating with sites to ensure compliance with protocol requirements, study procedures and relevant guidelines
• Creates and assists with maintenance of Trial Master File (TMF) and project files, including participation in file audits
• Prepares and maintains site manuals, reference tools and other documents
• Maintains, updates, and inputs clinical tracking information into databases
• Tracks incoming and outgoing clinical and regulatory documents and updates for investigator sites, studies, project team, or client
• Manages shared mailbox, processes site requests and routes correspondence appropriately
• Coordinates the ordering, packaging, shipping and tracking of site supplies and materials
• Assists with coordination of team meetings, attends meetings and prepares accurate meeting minutes and action items
• May handle receipt, tracking and disposition of Case Report Forms and Queries
• Maintains overall awareness in the field of clinical research by completing all necessary and assigned training

Clinical Operations Specialist

Clinical Operations

• Oversee operational delivery and vendor management activities for early-phase virology clinical trials
• Manage and oversee vendors to ensure quality deliverables, timelines, and study expectations are consistently met
• Coordinate cross-functional clinical trial activities from study start-up through closeout with minimal oversight
• Drive meeting leadership by setting agendas, facilitating productive discussions, documenting decisions, and ensuring accountability for action items
• Partner closely with Clinical Operations, study teams, vendors, and stakeholders to proactively identify and resolve operational challenges
• Ensure effective communication across teams while maintaining professionalism and strong stakeholder relationships
• Monitor study progress, timelines, risks, and operational deliverables to support successful trial execution
• Support inspection readiness and compliance with applicable SOPs, GCP, and regulatory requirements
• Lead with a solutions-oriented mindset while helping align teams toward shared project goals

Clinical Project Manager II – Virology

Project Manager

• Manage regional components of a large, complex clinical trial within the inflammation therapeutic area
• Independently drive study activities with minimal oversight
• Lead cross-functional timelines and ensure alignment across stakeholders
• Proactively identify operational risks, escalate issues appropriately, and implement solutions
• Support study logistics and operational planning to achieve program milestones
• Lead vendor management activities and maintain strong oversight of external partners
• Draft and coordinate review of key study documents including protocols, informed consents, monitoring plans, investigator brochures, and clinical study reports
• Maintain study timelines and support study budget activities

Project Manager II – Inflammation, Phase 2b

• Lead and manage global Phase I clinical trials from study start-up through database lock and closeout with minimal oversight
• Serve as the operational lead responsible for driving study execution, timelines, deliverables, risks, and overall trial performance
• Partner cross-functionally with Clinical Operations, vendors, study teams, and stakeholders to ensure seamless trial execution across all phases of the study lifecycle
• Maintain close oversight of study details, proactively identifying operational gaps, risks, and delays before they impact timelines or quality
• Manage vendors closely to ensure accountability, quality deliverables, budget adherence, and successful execution against study expectations
• Drive study team meetings by developing agendas, facilitating discussions, documenting decisions, and ensuring follow-through on action items
• Navigate fast-paced, high-visibility environments with the ability to prioritize effectively and adapt quickly to changing business needs
• Ensure studies remain inspection-ready and compliant with GCP, SOPs, regulatory requirements, and sponsor expectations
• Support issue escalation and resolution while maintaining strong stakeholder relationships and collaborative team dynamics
• Contribute to process improvement initiatives and operational best practices that enhance study execution and team effectiveness
• Lead with a solutions-oriented mindset while fostering accountability, transparency, and collaboration across teams

Medical Reviewer

• Ensure data readiness for important milestones
• Review participant level data across a study in adherence with CRF Completion guidelines and the Data Review Plan
• Conduct point-to-point data checks and interpretive analysis
• Generate queries on discrepant data and follow to resolution
• Create and use data review best practices and associated data review tools
• May identify protocol deviations during routine clinical review and escalation as appropriate
• Follow relevant SOPs and regulations
• Liaise with data management, clinical and site management along with other members of the study team
• Attend Clinical Meetings and Study Meetings, as necessary

Clinical Data Reviewer – Internal Medicine

Customer Success Manager

• Provide analysis and insight to operational and business development teams necessary to support the use of Syneos technology solutions to drive value and success across multiple business units (clinical, commercial, etc.)
• Identify and share emerging customer (internal and external) needs to ensure alignment of current solutions to those needs
• Support the implementation of technology-product driven strategies to drive business growth and operational excellence across Syneos Health businesses
• Build and maintain relationships with internal technology product users and external customers, where appropriate, to facilitate product-driven value
• Analyze market trends and customer feedback to inform strategic decision-making
• In collaboration with product teams, support training and onboarding of product users to streamline pathways to success and continually refine engagement approaches
• Drive communication with internal and external product users, ensuring a communication pathway to product teams and streamlining the addressing of issues and needs through feedback focused on improvement of products and solutions
• Review customer feedback, information, and requirements in regard to their strategic and tactical needs, providing feedback to product teams to ensure products and services meet customer long and short-term needs
• Track and report on customer success, ROI, and KPI tracking initiatives related to products for both internal and external usage
• Work collaboratively with other teams to onboard new products and services that will benefit business growth
• May mentor and coach junior level team members
• Participate in day-to-day business discussions with key stakeholders and customers (external and internal) regarding declared and undeclared needs
• Capture and document business requirements and translate them into user stories and functional specifications for development
• Collaborate with internal development teams on new business initiatives, gather and translate requirements, and actively participate in the Software Development Life Cycle (SDLC)
• Support technical development of reporting, data, and integration requirements
• Provide support to application build teams, including troubleshooting and debugging
• Partner with customers and stakeholders on clear expectations for project delivery, including defined requirements, scope alignment, and ongoing validation of deliverables
• Capture feedback and re-contract with stakeholders as required
• Collaborate with quality engineering teams to define test scenarios and assist in testing software applications to ensure it meets specified requirements and identifying issues
• Facilitate User Acceptance Testing (UAT)
• Ensure that products and applications in development meet the needs of end business users and respond to queries from users
• Perform data analysis, testing, and reporting
• Locate issues before they arise for the user and ensure traceability back to initial requirements and business goals
• Facilitate communication between technical teams and non-technical business stakeholders to ensure alignment and clarity
• Incorporate usability and user interface considerations when designing systems
• Communicate in a clear, concise manner; translate requirements depending on the audience
• Collaborate with offshore and onsite teams on product and business use cases

Senior Tech Customer Success Analyst

Financial Planning and Analysis

• Owns and manages the contracts process
• Works proactively with Project Leads and Business Development
• Drives identified corporate targets and departmental goals
• Identifies project and/or individual contract-related risks and provides swift resolution
• Maintains ownership of and manages contract process
• Leads the negotiation and preparation of both financial and contractual terms
• Provides clear analysis and recommendations to internal stakeholders
• Collaborates closely with the Pricing and Proposals teams
• Effectively negotiates with Customers to achieve mutually acceptable financial outcomes

Customer Contract Manager, Budgeting Exp Required

General Counsel

• Serve as a trusted legal advisor to assigned business leaders, functions or teams, providing timely, practical and risk-aware counsel.
• Lead day-to-day legal support within the assigned scope, including issue spotting, legal analysis, risk assessment, problem solving and escalation of significant matters when appropriate.
• Partner effectively with internal stakeholders across Legal, Human Resources, Compliance, Finance, Procurement, Privacy, Risk, Operations and business teams to support sound decision-making and execution.
• Draft, review, interpret, negotiate or otherwise advise on agreements, policies, communications, processes and other materials relevant to the assigned area of responsibility.
• Translate complex legal issues into clear, actionable guidance for business and functional stakeholders, with advice tailored to the practical realities of the organization.
• Support strategic initiatives, operational changes, projects, transactions or other business priorities within the assigned remit, exercising sound judgment in balancing legal risk and business objectives.
• Demonstrate fluency in AI tools relevant to legal work and direct AI transformation to promote responsible adoption across the Legal team to improve quality, efficiency and ways of working.
• Manage outside counsel or other advisors, where applicable, and help ensure effective use of legal resources and budget.

Managing Counsel

Director

• This role is open to US employees with no sponsorship needs
• Collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals
• Act with a drug development mindset, applying years of experience and deep expertise to understand customer needs
• Construct cohorts using RWD sources and evaluate key variables
• Conduct analyses for descriptive and comparative research using RWD
• Coauthor abstracts and manuscripts for external dissemination of results

Associate Director, Real World Evidence – Pharma Co Experience Required

• Lead development of study protocols, analysis plans, and study reports to answer research questions of priority to RWE
• Lead, design, and manage epidemiological, biomarker and/or data science projects
• Lead, plan, design, and conduct analyses for internal and external decision making (e.g., responses to regulatory authorities, rapid analyses of safety queries)
• Lead the identification of fit-for-purpose data for the timely execution of the RWE strategy
• Constructed cohorts using RWD sources (e.g., claims, EHR) and evaluate key variables, including diagnosis and procedures codes, and plan validation studies as needed
• Contribute to the communication of observational research results and methods, including development of pertinent sections of regulatory documents, reports, publications, white papers
• Support the effective communication of study/analysis results to support internal and external decisions
• Coauthor abstracts and manuscripts for external dissemination of methodologic study results
• Contribute to the development of processes and training aimed at increasing the efficiency, quality, and impact of functional activities
• Ability to design studies independently, (ie ability to translate research questions to create study design)
• Provide subject matter expertise and conduct analyses for descriptive and comparative research using RWD (examples include claims, EHR, PRO/COA, registry data) for methodologic research questions

Director, Epidemiology, RWE

• Provide overall strategy and direction of clinical trials
• Manage executive client relationships and business development
• Oversee strategic project delivery and financial health of portfolios
• Lead talent development and organizational innovation initiatives
• Champion quality and compliance excellence

Sr Director – Strategy & Delivery, Psychiatry

• Provide overall strategy and direction of clinical trials, processes and procedures
• Serve as senior-most operational leader and strategic advisor for top-tier clients
• Define and oversee the strategic direction for the delivery of clinical research projects
• Maintain accountability for the financial health of a high-value portfolio
• Inspire and lead a culture of innovation, accountability, and collaboration

Senior Director, Strategy & Delivery – Ophthalmology

Data Scientist

• This position is very heavy programming and data review for RW data analyses.
• Experience with commercial databases such as Optum, HealthVerity or PharmMetrics will be important.
• Also support for protocol and SAP review in support of the epidemiologist is critical.
• Roles within the Statistical Programming job family are responsible for developing programs and providing statistical programming support for the epidemiologists or for client or business use to address needs for sourcing, organizing (creating statistical tables, listings, and graphs), and interpreting complex data sets utilizing codes and programs.
• This includes developing codes that create analysis datasets, tables, and figures, evaluating programming processes, and suggesting revisions geared toward increasing productivity.

Senior RW Programmer/Senior Data Scientist/Analyst – Real World Data

• Collaborate with innovators in drug development
• Act with a drug development mindset
• Shape solutions to understand customer needs
• Innovate as a team to help customers achieve goals

Director, Strategy & Delivery – Oncology

Recruitment

• Collaborates directly with senior business leaders on workforce planning and talent acquisition needs.
• Leads a team that develops sourcing strategies and recruiting plans, presents pre-qualified top candidates to hiring managers, develops/negotiates offers with candidates and creates the onboarding experience for all new hires.
• Selects, trains, develops, coaches and evaluates team members within the region or function.
• Ensures hiring manager's experience a collaborative, proactive, and customer-focused talent acquisition support from the assigned team.
• Designs, builds, implements and manages strategic sourcing and talent acquisition programs.
• Explores proactive, traditional and innovative approaches to Talent Acquisition.
• Balances providing subject matter expertise with fostering open communication.
• Leads with an operational focus, setting strategy, objectives and policies.
• Establishes operational objectives for the region or function including work plans and delegating assignments to team.
• Identifies relevant indicators to monitor programs and their performance.
• Tracks key talent acquisition metrics, including lead and lag measures.
• Ensures team achieves results.
• Facilitates strategic regional or functional workforce planning or progress updates with stakeholders to identify skill, capability and roles required to support short and mid-range goals/objectives.
• Promotes an environment of creativity and innovation focused on useable improvements, as well as innovation that support the organization's mission and further its vision.
• Champions implementation of approaches that improve Talent Acquisition processes, approaches, tools and outcomes.
• Lead, inspire, and coach a smart, ambitious recruiting team across multiple locations while driving a high level of performance against aggressive hiring plans and in accordance with Syneos Health and Talent Acquisition’s core values.
• Foster a data-driven organization structure, leveraging talent acquisition metrics and analytics to drive decision making, implement strategies, measure team productivity and program ROI and to partner with regional business leaders to meet hiring needs.
• Build a comprehensive strategic hiring plan by setting the vision, strategy, and goals.
• Provide expertise in market insights, talent landscape, and an understanding of talent needs to assist in developing company growth plans and forecast.
• Ensure the organization is fully leveraging the ATS while working to achieve talent acquisition metrics and goals including quality, hiring volume, time to fill and overall customer satisfaction.
• Analyze success against metrics, create and execute plans to achieve ongoing improvement in results that will increase satisfaction.
• Performs other job-related duties as assigned.

Clinical Operations Specialist

Clinical Project Manager II – Virology

Project Manager II – Inflammation, Phase 2b

Clinical Project Manager II – Virology

Clinical Data Reviewer – Internal Medicine

Senior Tech Customer Success Analyst

Customer Contract Manager, Budgeting Exp Required

Managing Counsel

Associate Director, Real World Evidence – Pharma Co Experience Required

Director, Epidemiology, RWE

Sr Director – Strategy & Delivery, Psychiatry

Senior Director, Strategy & Delivery – Ophthalmology

Senior RW Programmer/Senior Data Scientist/Analyst – Real World Data

Director, Strategy & Delivery – Oncology

Associate Director, Talent Acquisition