Syneos Health

Recruitment

• In conjunction with all of Talent Acquisition, creates a deep and diverse talent pool to service resourcing requirements across multiple business units.
• Collaborates directly with hiring managers to understand business and skill set requirements to build a comprehensive strategic hiring plan by setting the vision, strategy, and goals to ensure current and future resource demands are met.
• As a strategic partner to your hiring managers, provide expertise in market insights, talent landscape, and an understanding of talent needs to establish expectations and build a collaborative approach with your customers to meet demands.
• Ensure customer satisfaction by providing regular updates to hiring managers and setting expectations on the hiring process per requisition or department, or both, as required.
• Utilize appropriate sourcing channels (including applicant tracking system, candidate relationship management system, job boards, advertising, networking, employee referral program) to identify qualified candidates.
• Monitor recruitment sourcing methods and provide recommendations to improve applicant attraction. Suggests innovative solutions to sourcing challenges and competitive intelligence from those efforts.
• Offers creative solutions to sourcing hard to fill requisitions in collaboration with the business.
• Responsible to manage full cycle recruiting process to include but not limited to: complete initial screening interview of potential candidates and reject non-relevant applications, prepare candidate profile for hiring manager following interview screen, submit short listed candidates to hiring managers for review, conducts candidate debrief session after interviews are completed and extends verbal offers of employment to successful candidates.
• Ensures data accuracy within Applicant Tracking System.
• Initiates and maintains open communication with hiring managers and Human Resources (HR) colleagues in meeting recruiting needs.
• May create collateral HR materials for trade shows, professional organization meetings, and career fairs. May attend trade shows, professional organization meetings and career fairs.
• May provide training and coaching activities for Talent Acquisition Specialists.
• Performs other job-related duties as assigned.

Talent Acquisition Specialist – II

Contracts Specialist

• Administers all contract management processes, including coordination with relevant protocol, informed consent, institution, investigator, vendor, consultant, and customer agreement documents at a project level.
• May lead (with supervision) multi-country projects including negotiating and preparing contracts, budgets, and related documents for participation in industry-sponsored clinical trials.
• Provides support to SSUL to agree on country template contract and budget.
• Produces site-specific contracts from country template.
• Provide support in submissions for proposed contract and budget for site.
• Provides support in negotiating budget and contract with site via Site Contracts Service Centre and SSUL with Sponsor until resolution of issues.
• Performs quality control and arranges execution of CTAs as well as archival of documents into repositories and capture of metadata.
• Reviews contracts for completeness and accuracy, and ensures that corrections are appropriately made and documented.
• Provides supports to business development and represents site contracts/Site Start-Up (SSU) at internal or customer meetings.
• Work with Contract Managers and team members with the active project management of ongoing contract issues; performs follow-up on all outstanding contract issues.
• Support in generating amended contract and/or budget documents as necessary, preparing contract management documentation for projects, and streamlining the contract/proposal or internal processes; and initiates and introduces creative ideas and solutions.
• Works within the forecasted country/site contracting timelines, ensures they are complied with and tracks milestone progress in agreed upon SSU tracking system in real time.
• Collaborates with internal and external legal, finance, and clinical operations departments, including communicating and explaining legal and budgetary issues.
• Facilitates the execution of contracts by company signatories.
• Maintains contract templates and site specific files and databases.
• Trains and mentors less experienced staff members on departmental Standard Operating Procedures (SOPs) and ensures quality of team work products.
• Maintains and updates training material for site contract team.
• Acts as a communication liaison between site contracts staff and internal and external customers.
• Provides functional guidance and keeps internal and external teams aware of all contract statuses or pending issues.
• Prepares correspondence as necessary.
• Monitors basic financial aspects of the project and the number of hours/tasks available per contract; escalates discrepancies in a timely fashion.
• Reviews and complies with Standard Operating Procedures (SOPs) and Work Instructions (WIs) in a timely manner, keeps training records updated accordingly and ensures timesheet compliance.

Site Contracts Specialist – Latam Experience

Analyst

• The Investigator Management Solutions Specialist I administers payments to Investigators & Institutions participating in clinical trials in accordance with sponsor and Organization’s requirements.
• Works with internal teams to ensure appropriate funding prior to administering payments, keeps internal and external team members aware of site payment status and issues.
• Processes investigator payments by managing the investigator payment portion in various CTMS Tools like IMPACT, Medidata, and Clinpay etc.
• Reviewing data with project manager for quality and completeness.
• Processing and creating approved grant payment requests via the CTMS Tools and forwarding or interfacing with A/P; and distributing investigator payments to respective sites.
• Facilitates site payments with internal groups such as clinical operations, project management, accounts payable, accounts receivable, and site contracts teams.
• Coordinates with regional colleagues to ensure holistic global view of project payment/funding status.
• Collaborates with accounts receivable and project management to ensure advance funding is received from sponsors on a timely basis for global project needs and deposits are available before site payments are processed.
• Creates, maintains, and reconciles MS Excel Project Grant Tracker as necessary.
• Reviews and interrogates Clinical Trial Agreements (CTAs) and CTA amendments to ensure payments are made according to the documented payment terms and schedule.
• Prompts project teams through grants payment process and system navigation, as needed.
• Researches, compiles, and creates necessary information as required in support of sponsor invoicing.
• Identifies and works with clinical team to follow up on invoice discrepancies, past due invoices and to request refunds from sites.
• Ensures proper account and project coding are applied to third party invoices as it relates to investigator payments.
• Creates project reports as requested from sponsors, operations, accounting and/or upper management to support Sunshine Act reporting & various other statutory reports, monthly close process and ad hoc financial analysis.
• Assists Investigator Payments Manager with Audits of site payments and sponsor deposits.
• Minimal travel may be required (up to 25%).
• Works with sponsor systems and applications as required by the project.

IMS Specialist I – Payments Analyst, Clinical Trials, Advanced English

Clinical Operations

• Lead and manage global Phase I virology clinical trials from study start-up through closeout with minimal supervision
• Drive overall study execution, timelines, deliverables, risks, budgets, and operational performance
• Provide oversight and accountability for CROs, vendors, and cross-functional partners to ensure high-quality study execution
• Build strong collaborative relationships with Clinical Operations, Data Management, Regulatory, Medical, Clinical Supply, Biometrics, and other stakeholders
• Lead study team meetings by establishing clear agendas, facilitating productive discussions, documenting key decisions, and ensuring timely completion of action items
• Proactively identify operational risks, develop mitigation strategies, and drive issue resolution before timelines or quality are impacted
• Guide study teams through key transitions across the clinical trial lifecycle while ensuring seamless operational execution
• Maintain oversight of study documentation, trial metrics, operational deliverables, and inspection readiness activities
• Ensure compliance with GCP, SOPs, regulatory requirements, and sponsor expectations
• Foster accountability across study teams while creating an environment of collaboration, transparency, and shared ownership
• Contribute to process improvements and operational best practices that enhance study execution and team performance

Clinical Project Manager II – Virology, Phase I

General

• Support project teams responsible for both: Secondary data studies and Primary data collection studies
• Work closely with Project Leads, epidemiologists, data analysts, Data Management teams, and cross-functional stakeholders to help keep projects organized, on track, and moving forward
• Coordinate and update study milestones and timelines
• Support project tracking within CTMS systems
• Schedule and coordinate meetings
• Prepare meeting minutes and follow-up action items
• Help teams stay organized across multiple deliverables
• Support operational activities for ongoing RWE studies
• Assist with documentation, reporting, and project coordination
• Help facilitate communication between study teams, analysts, and stakeholders

Senior Project Specialist – Real World Evidence

• Supports Business Unit Controller in recording revenue each month for Unit, Fee for Service and Fixed Price contracts
• Loads project budgets into Oracle / Revenue Wizard and maintains key member lists (project set up) and other project data in Oracle and associated systems and schedules
• Drafts project level actual versus budget / forecast variance analysis monthly and prepares monthly reports for distribution analyzing monthly results
• Drafts monthly forecasting of financial results (backlog)
• Meets established deadlines for Revenue and Backlog submittals
• Timely preparation of project close out reconciliations
• Reviews executed Work Orders and Change Orders for bonus or other anomalies
• Works closely with Business Unit Controller to capture, assess and consolidate results and drafts key reports such as annual cost and expense budgets, cost rates, cost and expense forecasting, monthly utilization, headcount, revenue backlog analysis, and/or gross profit for assigned area
• Attends project meetings as applicable to support assigned areas and project kick-off meetings to capture and process relevant data for set up of newly awarded projects onto financial systems and schedules
• Monitors the overall health of assigned projects including revenues, gross profit, receivables, and unbilled amounts as well as project close outs and reconciliations

Bus Project Finance Analyst III

Site Contracts Specialist, Clinical Trials Experience

• Administers all contract management processes, including coordination with relevant protocol, informed consent, institution, investigator, vendor, consultant, and customer agreement documents at a project level.
• May lead (with supervision) multi-country projects including negotiating and preparing contracts, budgets, and related documents for participation in industry-sponsored clinical trials.
• Provides support to SSUL to agree on country template contract and budget.
• Produces site-specific contracts from country template.
• Provide support in submissions for proposed contract and budget for site.
• Provides support in negotiating budget and contract with site via Site Contracts Service Centre and SSUL with Sponsor until resolution of issues.
• Performs quality control and arranges execution of CTAs as well as archival of documents into repositories and capture of metadata.
• Reviews contracts for completeness and accuracy, and ensures that corrections are appropriately made and documented.

Site Contracts Specialist – Clinical Trials

Product Analyst

• Assist in documenting functional requirements and supporting translation into system solutions
• Work with cross-functional stakeholders to understand and clarify business needs
• Support configuration and maintenance of enterprise systems and modules
• Assist with system integrations across clinical, finance, procurement, and other applications
• Support data migration activities, including validation and quality checks
• Generate basic reports and dashboards to support operational insights
• Assist in development of test scripts and support User Acceptance Testing (UAT) and deployments
• Troubleshoot routine system issues and escalate complex problems as needed
• Maintain documentation including user guides and SOP-aligned materials
• Support identification of process improvement opportunities

Associate Product Operations Analyst

• Document functional requirements and translate them into system solutions.
• Collaborate with cross-functional stakeholders to clarify business needs.
• Configure and maintain enterprise systems and modules.
• Support system integration across clinical, finance, procurement, and other applications.
• Perform data migration, validation, and quality checks.
• Develop dashboards and reports to provide performance insights.
• Develop test scripts, coordinate UAT, and support deployments.
• Troubleshoot system issues and manage support requests.
• Maintain documentation including user guides and SOP-aligned materials.
• Identify and implement process improvement opportunities.

Product Ops Analyst II

Customer Support

• Responsible for providing operational and administrative support to one or more clinical functions.
• Responsibilities may include but are not limited to:
• Provide administrative support by coordinating documentation and communications, including maintaining and managing shared mailboxes, organizing project files, tracking action items, and ensuring timely follow-up with cross-functional stakeholders.
• Enter, maintain and reconcile information in agreed project and clinical tracking systems.
• Timeline and milestone tracking.
• Perform document management activities including document creation, compilation, formatting, version control, and quality control (QC).
• Translation of documents using approved vendors/systems
• Use AI-enabled tools, dashboards, and automated reports to provide logistical, organizational, and analytical support
• Support Trial Master File (TMF) filing and related document process activities within scope, ensuring inspection-ready documentation.
• Responsible for providing quality deliverables. Follow project requirements and applicable country rules, with oversight at the project level from functional leads.
• Review and comply with applicable Standard Operating Procedures (SOPs) and Work Instructions (WIs), ensure training compliance, and maintain accurate timesheet reporting.
• Monitor workload/scope, budgeted effort, and project hours; escalate discrepancies in a timely manner
• Maintains overall awareness in the field of clinical research by completing all necessary and assigned training

Clinical Support Specialist II

• Manage and execute site payments in compliance with Clinical Trial Agreements and individual site staff agreements
• Manage and execute participant payments in line with applicable regulatory requirements and internal policies
• Accurately record payment transactions and updates in relevant electronic systems
• Prepare and process payment requests in the designated grant management system within required timelines and update systems as needed following signed contract amendments
• Create Purchase Orders (POs) based on established contract values in coordination with Budget & Contract Specialists and Trial Managers
• Set up new suppliers for newly engaged site staff participating in clinical trials
• Track and monitor payment status regularly, proactively identifying and resolving issues and reporting inaccuracies as needed
• Contribute to the development and implementation of site payment process improvements in collaboration with internal teams and external stakeholders
• Collaborate with cross-functional teams (e.g. budget, contract, start-up, legal and finance) to ensure efficient execution of payment processes and issue resolution
• Handle financial communication with designated site contacts and site staff regarding payment processes
• Communicate with sites and clinical teams on payment status and address any questions or updates
• Act as a subject matter expert (SME) for site payment-related processes and inquiries
• Deliver assigned tasks proactively, independently, and in accordance with internal Standard Operating Procedures (SOPs)
• Support high-quality execution of clinical trial payment activities in compliance with regulatory requirements and internal quality standards

Senior Payment Specialist – Sponsor-dedicated

Safety Specialist

• Enter information into PVG quality and tracking systems for receipt and tracking ICSR as required.
• Assists in the processing of ICSRs according to Standard Operating Procedures (SOPs) and project/program-specific safety plans as required.
• Triages ICSRs, evaluates ICSR data for completeness, accuracy, and regulatory report ability.
• Codes events, medical history, concomitant medications, and tests. Compiles complete narrative summaries.
• Identifies information to be queried and follows up until information is obtained and queries are satisfactorily resolved.
• Assists in the generation of timely, consistent, and accurate reporting of expedited reports in accordance with applicable regulatory requirements.
• Maintains safety tracking for assigned activities.
• Performs literature screening and review for safety, drug coding, maintenance of drug dictionary, MedDRA coding as required.

Safety & PV Specialist I

• Responsible for site management oversight, clinical monitoring and central monitoring deliverables with a focus on patient safety, protocol/GCP/regulatory compliance and data integrity.
• Oversees site interactions post activation through site closeout, which may include patient recruitment, investigator payments or other related activities.
• Reviews the study scope of work, budget and protocol content and ensures the clinical project team (CRAs/Central Monitors) is aware of the contractual obligations and parameters.
• Uses prior clinical experience, operational data, metrics and reports to identify risks to clinical trial management deliverables and escalates any risks to the project manager.
• Employs strategic thinking and problem-solving skills to propose and implement risk mitigations.
• Collaborates with other functional leaders such as Study Start Up, Patient Recruitment and Data Management to coordinate delivery handoffs and meet expected study milestones.

Clinical Trial Manager II – Project Management, CRA

Data Specialist

• This position is responsible for leading other Clinical Data Associates (CDA) in collection of Non-CRF data/data management activities, during study set-up, conduct and closeout activities for multiple studies, providing support and may function as a backup for the Project Data Manager (PDM).
• Maintains awareness of the pertinent elements of contract and scope of work for assigned project(s) and communicates status updates to the Project Manager (PM) and/or Biometrics Project Manager (BPM) as necessary.
• Reviews and adheres to the requirements of study-specific DMP for assigned project(s) and updates as required.
• Creates and enters test data for User Acceptance Testing (UAT).
• Performs User Acceptance Testing (UAT) for data entry screens, edits and data review listings.
• Completes and submits Clinical Database Management System (CDMS)-specific access forms and/or spreadsheets.
• Performs reviews of discrepancy output and validation listings based on data entered into the clinical database.
• Resolves answered queries and re-queries where appropriate.
• Ensures all CRFs and DCFs received are returned for filing in the Document Control Room per the Data Tracking Guidelines for the assigned projects.
• Participates/Leads in internal meetings and attends in-process review meetings.
• Creates ad-hoc data cleaning reports used to determine if a validated listing is required including creation of the specification for the validated listing.
• Trains and mentors DM staff providing timely feedback to trainee and management as appropriate.