Director, Project Delivery – Early Phase
Syneos Health
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • Canada
Visit company websiteExplore more
Job Level
Tech Stack
About the role
- This position is responsible for ensuring the strategic and operational success of project delivery while fostering strong client partnerships, maintaining financial health, and driving organizational growth and innovation.
- The Director, Project Delivery collaborates across functions to ensure that projects are delivered on time, within scope, and aligned with both client expectations and corporate objectives.
- Act as the senior operational leader and key point of contact for assigned clients, building and sustaining long-term partnerships.
- Understand client needs and proactively identify and implement tailored solutions that add value.
- Establish and maintain appropriate governance structures for client relationships, ensuring effective communication and collaboration.
- Drive client satisfaction by ensuring smooth operational delivery and minimal escalation needs.
- Present Syneos Health capabilities and updates during client governance meetings, enhancing the organization’s value proposition.
- Lead proposal development for new opportunities, collaborating with cross-functional teams to deliver high-quality, competitive submissions.
- Contribute to winning new business by providing strategic insights and operational expertise during bid defense meetings (BDMs).
- Own the overall strategy and execution for project delivery across a portfolio of clinical research studies.
- Conduct monthly risk reviews and quarterly financial assessments to ensure project health.
- Drive data-driven decision-making by leveraging dashboards and analytics to identify risks and develop mitigation strategies.
- Ensure compliance with project timelines, budgets, and quality standards.
- Mentor project leaders in risk management, forecasting, and operational excellence.
- Engage in assigned corporate and departmental initiatives aimed at improving project delivery and organizational efficiency.
- Champion change management efforts, including system and process migrations.
Requirements
- Requires a BA/BS in the life sciences, nursing degree, or equivalent education or equivalent related experience.
- 10-12 years of experience recommended.
- Prior cross-functional project management experience within the clinical trial industry is required.
- Pharma/CRO experience is required, to include client relationship management.
- Thorough knowledge of FDA regulations, drug development, and clinical monitoring procedures is necessary.
- Must have demonstrated proficiency with ICH/GCP guidelines.
- Strong client relationship management and business development skills.
- Proven ability to deliver complex clinical research projects on time and within budget.
- Exceptional financial acumen and resource management capabilities.
- Strategic thinker with excellent problem-solving and decision-making skills.
- Effective communicator with strong negotiation and conflict resolution abilities.
- Demonstrated ability to lead, mentor, and develop high-performing teams.
Benefits
- We are passionate about developing our people, through career development and progression;
- Supportive and engaged line management;
- Technical and therapeutic area training;
- Peer recognition and total rewards program.
- Committed to building an inclusive culture – where you can authentically be yourself.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementclinical researchrisk managementfinancial assessmentdata analysisstrategic planningproposal developmentchange managementcomplianceresource management
Soft Skills
client relationship managementbusiness developmentproblem-solvingdecision-makingcommunicationnegotiationconflict resolutionmentoringleadershiporganizational growth
Certifications
BA/BS in life sciencesnursing degreeICH/GCP guidelines proficiency