Synchrony

AVP, Fraud Detection, Analysis and Technology

Synchrony

full-time

Posted on:

Location Type: Hybrid

Location: Stamford • California, Connecticut, Illinois, Kansas, New York, Ohio, Washington • 🇺🇸 United States

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Salary

💰 $115,000 - $200,000 per year

Job Level

Lead

Tech Stack

Neo4jPythonSplunkSQLTableau

About the role

  • Conduct fraud investigations and analyze fraud trends relevant to the financial card industry
  • Maintain comprehensive knowledge of operational processes, fraud strategies (including acquisition, authentication, transactional, payment, check kiting, internal fraud), and applicable regulatory requirements
  • Collaborate regularly with Law Enforcement Liaison Field Investigators (SIT Team), Analysts and Fraud/Credit/Cyber Risk teams to identify fraud actors and rings
  • Utilize graph database (NEO4j) and other fraud detection tools to identify fraud rings and high risk accounts
  • Utilize Cypher coding in NEO4j to execute data mining and analysis
  • Support investigators and strategy teams by detecting anomalies within card and banking platforms through advanced analytics
  • Perform detailed analytical investigations by reviewing NEO4J and Linkurious outputs, and prepare comprehensive reports highlighting key findings
  • Coordinate cross-functionally with Fraud Strategy, Authentication, AML/BSA, and other departments to address identified fraud risks
  • Review system alerts and intelligence feeds to monitor and detect new fraud trends and prevent losses
  • Execute additional duties and special projects as assigned

Requirements

  • Bachelor's degree with minimum of 24 months in fraud investigations with an emphasis on conducting analysis; or in lieu of Bachelor's Degree, a minimum of 5 years experience leveraging data and statistical tools to identify trends and business opportunities within a financial/banking risk related function
  • 2+ years hands on complex fraud analysis or investigating large fraud cases
  • Minimum 1 year experience using SAS, SQL, Python, Cypher or similar
  • Working knowledge of Fraud detective technology tools and experience leveraging industry standard toolsets/frameworks such as Cypher, Splunk, Tableau
  • Understanding of analytical tools and compilation of data. Re: SAS, ODS queries, data warehouse queries
  • Understanding of Analytics, machine learning and Graph data science
  • Experience leveraging fraud/risk statistical models and/or algorithms to identify outlier populations
  • Strong Project management skills/experience
  • Ability to clearly define complex issues despite incomplete or ambiguous information
  • Highest level of Professional integrity and the ability to maintain confidentiality
  • Graduate degree in Mathematics, Applied Statistics, or Data Science (desired)
  • Legal authorization to work in the U.S. is required; will not sponsor employment visas
  • You must be 18 years or older
  • You must have a high school diploma or equivalent
  • Willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
  • You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act
Benefits
  • Choice and flexibility with the option to work from home, near one of our Hubs or come into one of our offices
  • Eligible for an annual bonus based on individual and company performance
  • Salaries are adjusted according to market in CA, NY Metro and Seattle
  • Provided tools and technology to grow your career
  • Employee Resource Groups (ERGs) and an inclusive, award-winning culture

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
fraud investigationsdata analysisCypherSASSQLPythonmachine learninggraph data sciencefraud statistical modelsanalytical tools
Soft skills
project managementproblem solvingprofessional integrityconfidentialitycollaborationcommunicationanalytical thinkingattention to detailcritical thinkingadaptability
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