Information Security Analyst, Unix, Splunk Ops
Synchrony
full-time
Posted on:
Location Type: Remote
Location: India
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About the role
- deliver Level 2/3 support while prioritizing tasks and overseeing daily logging operations within a global team.
- assist with the operational components of the SYF Splunk Cloud stack.
- develop new automation solutions.
- maintain both the on-premises Splunk Infra and the 11000+ Splunk Universal Forwarders.
- offer any necessary support to customers or senior leadership.
- first line of communication for any outages or incidents to the manager usually via Teams or phone call.
- planning and automation around all upgrades.
- working with Splunk Support for all Cloud-based upgrades as well as any issues impacting the environment that require deploying changes to address.
- fulfilling documentation and reporting for audit requirements, SOPs, Job Aids, etc.
- strong troubleshooting skills are required which helps to restore Splunk ASAP in case of any outages/issues.
Requirements
- Bachelor’s degree with 5 years’ experience in a financial services industry, Splunk operations setting or in lieu of a degree 7 years of financial services industry and Splunk operations.
- Minimum 4 years of Information Security, IT Operations & BFSI experience.
- Previous experience in supporting a 24/7 operations team and understanding of the associated challenges.
- Splunk Power User certification.
- Proficiency in Splunk administration (installation, configuration, upgrade, and troubleshooting).
- Understanding of Splunk architecture (indexers, search heads, forwarders, deployment server, etc.)
- Writing and optimizing search queries using Splunk SPL (Search Processing Language).
- Knowledge of Splunk apps and add-ons, including security-related ones like Splunk Enterprise Security (ES).
- Capacity management and indexing performance optimization.
- Hands-on experience with CHEF, Ansible, Terrafarm & CICD.
- Solid understanding of Unix administration, CLI operations & shell scripting.
- User level knowledge on ServiceNow & IAM.
Benefits
- best-in-class employee benefits and programs that cater to work-life integration and overall well-being
- career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Splunk administrationtroubleshootingsearch queriesSplunk SPLcapacity managementindexing performance optimizationUnix administrationCLI operationsshell scriptingautomation solutions
Soft Skills
task prioritizationcommunicationteam collaborationcustomer supportincident managementdocumentationreportingplanning
Certifications
Bachelor's degreeSplunk Power User certification