SyncEzy

Implementation Specialist

• Lead the full lifecycle of complex Zoho deployments, encompassing CRM, Creator, Analytics, and Marketing suites.
• Partner directly with global stakeholders to translate ambiguous business needs into scalable, high-performance technical blueprints.
• CRM customization and assisting our CRM Implementation / Project Managers in delivering functionality to our clients based in Australia / US / UK and NZ.
• Own the delivery of multiple concurrent projects, maintaining rigorous control over scope, milestones, risk mitigation, and quality assurance.
• Manage Zoho developers to write custom functions and customizations.
• Writing custom functions/ basic integrations/testing, and implementing extensions for ZOHO CRM, Creator, and other Zoho Apps.
• Leverage your knowledge of the SaaS landscape (Salesforce, HubSpot, Simpro) to migrate data and bridge gaps between disparate systems.
• Act as a subject matter expert and mentor to junior consultants, fostering a culture of technical excellence and best-practice implementation.
• Continuously refine internal implementation methodologies to improve the deployment speed and client satisfaction.

Senior Zoho Implementation Consultant