Symbotic

Compliance

• Define and lead Symbotic’s global trade compliance strategy, governance, and program execution across all regions, aligned with business growth, operational priorities, and risk tolerance
• Build and scale a global trade compliance program, including operating model, governance frameworks, escalation pathways, and capability roadmap
• Define and drive the enterprise strategy for global trade management systems, ensuring successful deployment, adoption, and continuous optimization
• Establish and enforce enterprise-wide policies, standards, and internal controls for import/export compliance, including tariff and export control classification valuation, country of origin, sanctions screening, and licensing
• Ensure compliance with U.S. and international trade regulations and partner government agency requirements
• Embed trade compliance into ERP systems, workflows, data structures, and automation strategies to enable scalable and consistent execution
• Integrate trade compliance into supply chain execution, product development, and change management by partnering with Production Control, Sourcing, Engineering, and Operations teams
• Lead export controls program, including denied/restricted party screening, sanctions compliance, end-use due diligence, and technology/data transfer controls
• Oversee import and export operations, including import entry processing, export transaction review and clearance, and regulatory requirements management
• Drive international trade strategy, including utilization of preferential trade programs duty optimization, and tariff mitigation
• Govern customs brokers, freight forwarders, and external partners, including performance management, standardization, and audit oversight
• Ensure compliance across installation and service operations, including temporary imports, commissioning activities, spare parts flow, and repair/return (RMA) processes
• Own trade compliance data integrity within enterprise systems, ensuring accurate classification, valuation, and country of origin data
• Develop and lead internal audit and controls programs, including risk assessments, documentation standards, corrective actions, and continuous monitoring of global risk exposure
• Define and track KPIs and performance metrics to measure compliance effectiveness, risk exposure, and operational impact
• Drive continuous improvement in data quality, process efficiency, control effectiveness, and overall program scalability
• Serve as the primary interface with government agencies, auditors, and regulatory bodies globally
• Act as the executive escalation point for complex, high-risk, or time-sensitive trade compliance decisions, balancing regulatory requirements with business needs
• Ensure global alignment of trade compliance standards while enabling effective regional execution
• Partner with executive leadership across Supply Chain, Procurement, Finance, Legal, IT, and Commercial teams to guide trade-related risk, cost, and operational decisions
• Develop and deliver training programs to build organizational awareness and capability in trade compliance
• Build and lead a high-performing global trade compliance organization, fostering accountability, talent development, and a culture of continuous improvement

Director, Global Trade Compliance

Operations

• Serve as a strategic partner to customers, driving operational performance and continuous improvement through strong collaboration and insight.
• Identify, prioritize, and lead high-impact, cross-functional initiatives that enhance throughput, system reliability, and overall operational efficiency.
• Partner cross-functionally to drive innovation, validate new capabilities, and scale solutions from pilot phases through full network deployment.
• Translate system performance data into clear insights and actionable plans, establishing KPIs that drive accountability across sites.
• Partner directly with site General Managers and operations leaders to diagnose performance gaps and implement change within live environments.
• Collaborate with engineering, product, and technical teams to resolve system constraints and influence product and process improvements.
• Lead executive-level and site-level discussions to align priorities, drive decisions, and maintain momentum across stakeholders.
• Adapt operating plans and priorities in response to evolving customer needs, system performance, and business strategy.
• Build deep expertise across automation systems, controls, software, and warehouse operations.
• Lead, mentor, and develop a high-performing team, fostering a culture of ownership, accountability, and continuous improvement.

Director, Operations Strategy – System Performance Improvement

Field Engineer

• Lead the on-site execution of automation, controls, and adapter-cell installation from mobilization through commissioning readiness.
• Drive safe, high-quality, on-schedule installation across electricians, controls technicians, commissioning resources, and third-party contractors.
• Own cell-level readiness for handoff to commissioning with minimal rework and zero safety incidents.
• Serve as the field authority for Symbotic’s automation installation scope on site.
• Direct and influence multi-vendor, multi-discipline teams without formal reporting lines.
• Make real-time decisions when conditions change, issues arise, or schedules are at risk.
• Identify, escalate, and resolve installation-driven risks impacting schedule, quality, and cost.
• Own the cost and schedule impact of field changes, rework, and resource tradeoffs within the automation scope.
• Drive contractor performance, productivity, and accountability.
• Validate system installation through hands-on field verification, checklists, and performance testing.
• Ensure each adapter cell and automation area is commissioning-ready with defects resolved and documentation complete.
• Capture lessons learned and apply them to future sites.
• Partner closely with the Site Installation Manager, Project Management, Engineering, Safety, and Commissioning to ensure overall site success.
• Lead automation-specific kickoff meetings, progress reviews, and recovery plans.

Financial Planning and Analysis

• Support budgeting, forecasting, and cost modeling activities to help drive strategic supply chain decisions
• Analyze commodity trends, supplier pricing, and internal cost structures to identify opportunities for cost savings and operational improvements
• Assist with financial reporting, KPI tracking, and performance metrics related to purchasing, supplier management, and operational efficiency
• Partner cross-functional with Finance, Procurement, Planning, and suppliers to support project reviews, payment term analysis, and new product development initiatives
• Develop reporting tools, dashboards, and process improvements to enhance data accuracy, visibility, and decision-making across supply chain operations

New Grad – Supply Chain Financial Analyst

Administration

• Responsible for sending agreements and contracts, such as non-disclosure, consulting, agreements, and related SOWs out for signature
• Working with vendors to collect information and follow up to questions related to the agreements
• Work in close collaboration with global cross-functional teams throughout the contract cycle
• Assist with maintaining contracts database, including activities relating to workflow, processes and reporting
• Assist with tracking consultants and staff augmentation
• Other responsibilities and projects as assigned

Contracts Administrator

Program Manager

• Define and implement operational rhythm, processes, and planning frameworks for sustaining engineering teams.
• Own end-to-end program and project management for feature development, continuous improvement projects, and system enhancements across legacy product lines.
• Manage backlog prioritization, roadmap planning, and cross-functional dependencies across Industrial Controls.
• Establish transparency mechanisms (dashboards, reporting, status updates) that provide visibility into team health, progress, and risks.
• Establish triage and resourcing processes for urgent corrective response efforts addressing deployed system failures or product defects.
• Lead development and rollout of engineering document standards to support consistency, quality, and scalability across product lines.
• Track incident trends and drive continuous improvement initiatives based on data-driven insights.
• Design and implement formal handoff processes to transition proof-of-concept systems to sustained engineering ownership.
• Serve as the operational bridge across sustaining engineering and innovation teams within Industrial Controls.
• Communicate program status, risks, and wins to senior leadership with clarity and data-driven insights.

Senior Program Manager, Industrial Controls

Project Manager

• Develop and manage project charters, baseline metrics, data collection plans, and proof-of-concepts to validate project deliverables.
• Ensure successful planning, development, execution, acceptance, and post-implementation in accordance with project objectives.
• Develop KPIs for each assigned initiative, focusing on scope, schedule, cost, delivery, service, and quality.
• Facilitate the resolution of issues, risks, and challenges that surface in the deployment process.
• Identify opportunities for process automation, improved scalability, and efficiency within the installation team.
• Lead weekly cross-functional meetings to review project progress, issues, and risks.
• Provide regular updates to business stakeholders and leadership on project progress and impact.
• Collaborate with engineering teams to ensure CI-driven ideas are integrated into design and documentation through engineering changes.
• Ensure timely execution of approved engineering changes across all installation sites, including retroactive implementation at past sites.
• Provide ongoing support and guidance to installation teams, troubleshooting design and material delivery issues as needed.
• Document and share best practices, process improvements, and innovative approaches across the installation organization.
• Foster a culture focused on transparency, speed of decision-making, and a synchronized partnership within cross-functional team.

Implementation Project Manager

Director

• Lead product quality engineering activities to ensure design intent translates into reliable and manufacturable solutions.
• Partner with R&D and product engineering teams to embed quality requirements into new product development.
• Apply advanced quality tools (e.g., FMEA, root cause analysis, risk assessments) to anticipate and mitigate issues.
• Support Advanced Product Quality Planning (APQP) for new product introduction and production ramps.
• Oversee manufacturing quality across internal operations and external contract manufacturers.
• Define and enforce quality standards for production processes, testing, and validation of automation and robotics systems.
• Monitor yield, process stability, and defect trends; drive corrective and preventive actions to sustain continuous improvement.
• Ensure timely resolution of deviations and change management requests.
• Develop and maintain supplier quality programs to ensure reliable components, assemblies, and materials.
• Audit and monitor supplier performance for adherence to quality, delivery, and cost commitments.
• Collaborate with supply chain and engineering teams to qualify new suppliers, support sourcing decisions, and drive supplier improvement initiatives.
• Track supplier metrics including defect rates, corrective actions, and compliance with technical specifications.
• Provide leadership for quality during field installation, commissioning, and customer acceptance of robotic and automated systems.
• Ensure installation practices meet safety, quality, and performance standards.
• Partner with field service and operations teams to resolve installation issues quickly and effectively.
• Capture field lessons learned and feed them back into engineering and manufacturing for continuous improvement.
• Establish processes to track and report on quality metrics across engineering, manufacturing, suppliers, and installations.
• Facilitate cross-functional problem-solving and CAPA activities.
• Drive cost-of-quality reduction initiatives while maintaining customer satisfaction and product reliability.
• Act as a senior escalation point for critical product, supplier, or installation issues.

Director, Quality

Support Engineer

• Field incoming help requests from end users through a variety of avenues such as: telephone, email, instant messaging as well as Cases via Online CRM.
• Manage and triage the disposition of all site network tickets within Jira and create “Top-List” focal points while ensuring prioritization & resolution.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Perform post-resolution follow-ups to help requests & update tickets with updates and status.
• Perform ongoing activities such as monitoring the site infrastructure & overall health.
• Identify and learn appropriate software and hardware used and supported by the organization.
• Provide on-call support coverage for customers; while providing strong service orientation communication for both internal and external customers.
• Ability to develop organized timelines based off chat transcripts and group calls.
• Experience with application and hardware support either in the office or in the field or both.

Technical Support Administrator

QA Engineer

• Provide Quality leadership at customer installation sites, focusing on identification and timely resolution of issues via structured quality methods.
• Oversee up to 3 Symbotic Installation sites simultaneously, providing training and oversight of a dedicated local QC resource (QCIT) at each site, ensuring all Quality surveillance and inspections are completed in a timely manner with issues and results effectively communicated to the site team and relevant Install Contractors.
• Provide surveillance of installation partners to ensure that all installation processes are complied with and critical to quality parameters adhered to.
• Plan, execute, and manage quality activities with suppliers & customer sites, setting a high standard so quality issues are prevented or minimized.
• Employ 8-D based Corrective Action request to deliver efficient and effective root cause analysis and corrective / preventive actions that ensure there is no recurrence.
• Communicate issues across our operations team and drive closed loop problem resolution.
• Support Manufacturing and Quality Assurance with the disposition of discrepant material and the qualification of new material / processes to assure reliability requirements are met.
• Utilize Six Sigma and Lean methods to drive quality and process improvements.
• Utilize root cause methodologies to analyze product failures and develop corrective and preventive actions.
• Inspire others to share acquired knowledge and can take a supportive role during technical discussions.
• Mentor & coach site quality personnel to efficiently execute quality SOP’s to identify and resolve issues.
• Regular travel required up to 75%.

Senior Site Quality Engineer

• Serve as a centralized hub for all Layout Engineering change management activities, including supporting the creation, submission, and tracking of engineering change requests (ECRs), engineering change orders (ECOs/bulletins), and retrofit initiatives.
• Build and maintain site trackers (e.g., Jira) to monitor implementation progress and ensure alignment across projects.
• Process purchase requisitions, track purchase orders, and manage invoices tied to retrofit and change-related workstreams.
• Maintain and update CRAID logs (Concerns, Risks, Actions, Issues, and Decisions) in collaboration with the Layout Engineering team to ensure visibility and proactive issue management.
• Track and report on key performance indicators (KPIs) across RFIs, ECRs, ECNs, campaigns, bulletins, retrofits, and CRAIDs to support execution transparency and continuous improvement.
• Ensure integrity of project infrastructure and documentation by overseeing version control across all project artifacts so teams are working from the most current designs and plans.
• Create and maintain standardized templates, tools, and documentation practices to drive consistency across the Layout Engineering organization.
• Conduct regular project audits to ensure compliance with project management standards, policies, procedures, and relevant regulations, identifying gaps and recommending corrective actions.
• Assist project managers in developing and maintaining project plans, schedules, and budgets across projects.
• Coordinate project meetings, workshops, and presentations, including scheduling, agenda preparation, and documentation of key decisions and actions.
• Support the preparation and delivery of project status updates, reports, and stakeholder communications.
• Help facilitate the resolution of project risks, issues, and execution challenges across cross-functional teams.

Project Coordinator

DevOps Engineer

• Lead and support on-site deployments of autonomous robotic systems, including installation, calibration, commissioning, and startup activities.
• Troubleshoot and resolve mechanical, electrical, and software issues in real time to minimize downtime and restore system performance.
• Perform preventive maintenance, inspections, and system health checks to ensure reliable operation.
• Support remote diagnostics and respond to escalations in partnership with Engineering and Technical Support teams.
• Train customer operators and site personnel on system operation, safety procedures, and best practices.
• Document all field service activity including repairs, troubleshooting steps, photos, and site conditions for internal tracking and continuous improvement.
• Travel frequently to customer sites (up to 100%) and work independently in dynamic warehouse and industrial environments.

Field Service Engineer

Engineer

• This position will lead R&D efforts and drive new product development in a hands-on lab/shop environment.
• Lead the development and simulation efforts for new control system functionalities from ground up design and modifications to existing control system code.
• Spearhead the development of new control system functionalities and modifications, leveraging advanced techniques and tools to drive innovation.
• Collaborate with developing standard code libraries for use within Symbotic control systems to control new and existing automation systems.
• Assist in developing best practices and standards for future control system programming.
• Actively participate in design reviews for technical solutions within existing architectures.
• Conduct thorough root cause analysis to identify technical challenges and develop innovative solutions.
• Document research findings, development processes, and simulation results to capture valuable insights and facilitate knowledge sharing within the R&D team.

Senior Industrial Controls Engineer

SDET

• Perform inspections on systems associated with Automated Storage and Retrieval System of automated robotic vehicles and Automated Adapters/ Lifts.
• Support continuous operation by adjusting, calibrating, repairing, replacing, or modifying system components.
• Experience and knowledge with troubleshooting basic PLC (Programmable Logic Controller), running SQL queries, and executing test plans using Test Rail, Jira, SharePoint, or other collaboration methods.
• Effective communication of schedule impacting problems and suggested actions, including approximate time required for corrective and emergency maintenance to required team members.
• Responsible for cleanup of equipment and removal of replaced parts from work areas after repairs are completed.
• Responsible for minor utility work such as machining holes, brackets; cutting steel; aligning sensors; attaching Unistrut; etc.).
• Responsible for troubleshooting, calibration, set up, and tool changes on Robotic arms.
• Responsible for continuous cleaning and adhering to 5S policies.
• Ensure that the safety commitments in compliance with OSHA, Symbotic, and our customers’ processes and procedures are met daily.
• Assist in training / onboarding of Team members as required.
• Other duties assigned.

System Reliability Test Engineer

Supply Chain

• Design and maintain pixel-perfect, performance-optimized reports and dashboards using Cognos Analytics and Framework Manager.
• Build specialized reporting for warehouse labor performance, inventory availability, and end-to-end order fulfillment (picking/packing/shipping).
• Translate Manhattan Active data structures into analytics-ready models; manage deployment, scheduling, and role-based security.
• Troubleshoot data integrity issues and apply advanced SQL tuning to ensure high-performance report execution.
• Maintain logic documentation and manage production enhancements, change requests, and release validation.
• Support broader BI strategies by developing visualizations in Power BI or Looker Studio as needed.