Sylogist, Ltd.

Functional Consultant

Sylogist, Ltd.

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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About the role

  • Collaborate with customers to understand business processes and gather functional requirements.
  • Conduct workshops and interviews to identify user needs and possible customizations.
  • Configure SylogistGov VSS to meet business requirements, including entities, fields, relationships, and workflows.
  • Develop and implement customizations using tools like PowerApps, Power Automate, and custom plugins.
  • Create detailed functional specifications, process maps, and user documentation.
  • Develop training materials and conduct training sessions for end-users.
  • Participate in project planning, execution, and monitoring to ensure timely delivery of VSS.
  • Collaborate with technical teams to ensure seamless integration with other systems.
  • Provide ongoing support and troubleshooting for end-users.
  • Analyze and resolve issues related to VSS functionalities.
  • Stay updated with the latest features and updates in Microsoft D365 CRM.
  • Recommend and implement best practices to enhance system performance and user satisfaction.

Requirements

  • A bachelor’s degree in Computer Science, Information Technology, Business Administration, or related field.
  • Must be a U.S citizen and able to pass an FBI background check as this is required by our customers.
  • Minimum of 5 years of experience in Microsoft D365 CRM consulting, including hands-on configuration and customization. Similar system configuration will be considered.
  • Proficient in Microsoft D365 CRM modules (Sales, Marketing, Customer Service)
  • Experience with Power Platform tools (PowerApps, Power Automate)
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Ability to work collaboratively in a team environment and manage multiple priorities.
Benefits
  • A company where you can really make a meaningful impact
  • A healthy work-life balance
  • Benefits that cover health, wealth, and wellness
  • Sylogist is a remote-first company.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft D365 CRMconfigurationcustomizationPowerAppsPower Automatefunctional specificationsprocess mapstroubleshootingsystem performanceuser documentation
Soft Skills
analytical skillsproblem-solving skillscommunication abilitiesinterpersonal abilitiescollaborative workteam managementprioritization