Sword Health

Staff Product Manager, Navigation Care

Sword Health

full-time

Posted on:

Origin:  • 🇵🇹 Portugal

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Job Level

Lead

About the role

  • Own the Navigation Care product strategy, roadmap, and execution.
  • Drive the 0→1 journey: from early prototypes to scaled product, always with speed and focus.
  • Use AI as the foundation to reinvent how members access care.
  • Partner with design, engineering, and clinical leaders to deliver simple, elegant solutions that feel like a personal healthcare assistant.
  • Define success through outcomes: enrollment growth, activation, retention, cost savings, client ROI, and member satisfaction.
  • Ship fast, experiment constantly, and learn quickly, proving impact every step of the way.
  • Lay the groundwork for a Navigation team that can scale, with potential to grow into a Group PM or Head of Navigation role.

Requirements

  • 8+ years in product management with a strong track record of building and scaling products, ideally with 0→1 experience in high-growth environments
  • Relentless focus on results; fluency in KPIs like activation, enrollment, cost savings, and retention
  • Practical understanding of how AI products are built and how they replace human-heavy workflows
  • Thrives in ambiguity; bias for action, makes decisions fast, and validates assumptions early
  • Ability to act like a mini-CEO: set vision, align stakeholders, and drive execution end-to-end
  • Mastery of discovery, lean development, and simplifying complex problems into intuitive experiences
  • Strong communication skills to rally engineering, design, growth, and clinical teams
  • Candidates must possess a valid EU visa and be based in Portugal
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