Sword Health

Strategy and Ops Team Lead

Sword Health

full-time

Posted on:

Location Type: Hybrid

Location: 🇵🇹 Portugal

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Salary

💰 €45,500 - €71,500 per year

Job Level

Senior

Tech Stack

SQL

About the role

  • Identify and implement opportunities to leverage AI and automation to streamline internal operational workflows and improve program efficiency.
  • Own and execute end-to-end strategic workstreams, managing complex resources and timelines to ensure measurable impact on company goals.
  • Directly lead and mentor a team of operations specialists, fostering a culture of high performance, continuous learning, and career growth.
  • Use advanced data analysis to build frameworks, define performance metrics, and drive evidence-based decision-making at the leadership level.
  • Partner with Product, Tech, and Commercial teams to align operational processes with broader business strategies.
  • Own departmental headcount and resource planning to ensure cost-optimized growth without compromising quality.

Requirements

  • 5+ years of experience in strategy, consulting, or operations within high-growth, technology-driven environments.
  • Proven Leadership: Demonstrated experience managing direct reports and leading multidisciplinary teams to deliver complex projects.
  • AI and Tech Savvy: A strong track record of using technology and AI tools to drive production-level operational improvements.
  • Expert Analytics: High proficiency in SQL, Looker, and advanced Google Sheets to extract actionable insights from complex datasets.
  • Systems Thinking: The ability to connect the dots between data, people, and processes to design scalable, long-term solutions.
  • Execution Bias: A proactive, hands-on approach with the agility to adapt to shifting priorities in a fast-paced environment.
Benefits
  • Health, dental and vision insurance
  • Meal allowance
  • Equity shares
  • Remote work allowance
  • Flexible working hours
  • Work from home
  • Discretionary vacation
  • Snacks and beverages
  • English class

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisperformance metricsSQLLookerGoogle SheetsAIautomationstrategic workstreamsresource planningoperational workflows
Soft skills
leadershipmentoringhigh performance culturecontinuous learningcareer growthsystems thinkingexecution biasadaptabilityproactive approachcollaboration