Identify and implement opportunities to leverage AI and automation to streamline internal operational workflows and improve program efficiency.
Own and execute end-to-end strategic workstreams, managing complex resources and timelines to ensure measurable impact on company goals.
Directly lead and mentor a team of operations specialists, fostering a culture of high performance, continuous learning, and career growth.
Use advanced data analysis to build frameworks, define performance metrics, and drive evidence-based decision-making at the leadership level.
Partner with Product, Tech, and Commercial teams to align operational processes with broader business strategies.
Own departmental headcount and resource planning to ensure cost-optimized growth without compromising quality.

Requirements

5+ years of experience in strategy, consulting, or operations within high-growth, technology-driven environments.
Proven Leadership: Demonstrated experience managing direct reports and leading multidisciplinary teams to deliver complex projects.
AI and Tech Savvy: A strong track record of using technology and AI tools to drive production-level operational improvements.
Expert Analytics: High proficiency in SQL, Looker, and advanced Google Sheets to extract actionable insights from complex datasets.
Systems Thinking: The ability to connect the dots between data, people, and processes to design scalable, long-term solutions.
Execution Bias: A proactive, hands-on approach with the agility to adapt to shifting priorities in a fast-paced environment.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisperformance metricsSQLLookerGoogle SheetsAIautomationstrategic workstreamsresource planningoperational workflows

Soft Skills

leadershipmentoringhigh performance culturecontinuous learningcareer growthsystems thinkingexecution biasadaptabilityproactive approachcollaboration