
Change Analyst
Sword Group
full-time
Posted on:
Location Type: Hybrid
Location: Glasgow • United Kingdom
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About the role
- Manage and support change activities aligned with customer strategies.
- Develop and deliver engaging communication campaigns tailored to diverse audiences.
- Identify key business impacts of change and work with stakeholders to manage them effectively.
- Collaborate with project teams to ensure smooth adoption of new tools and processes.
- Design training content and learning paths to support capability building.
- Conduct change impact assessments and support end-user adoption activities.
- Measure and track adoption, proficiency and business readiness.
- Monitor effectiveness of communication strategies and adjust approaches where needed.
- Report on change adoption progress, risks, issues and opportunities.
Requirements
- Strong Microsoft 365 skills – Word, Excel, PowerPoint, Stream, Yammer,
- VivaEngage, SharePoint etc.
- Good communication skills, both written and verbal.
- Ability to take information and create visuals that bring this to life
- Excellent organisational skills and detail-orientated
- Analytical skills
- Must be a team player and able to work collaboratively with and through others.
- Familiar with project management approaches, tools and phases of the project
- Project lifecycle – both Waterfall and Agile.
- Support Communication campaigns and strategies
- Identify key business impacts of change
- Develop training content and learning paths
- Engage key stakeholders and their teams
- Identify risks, issues and opportunities
- Collaborate with Project Teams
- Support end-user adoption of new tools and ways of working
- Experience Change & Adoption Analyst or similar role
- Knowledge of Prosci/ADKAR methodology and the change management strategy
Benefits
- Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.
- Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can.
- A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more….
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft 365WordExcelPowerPointStreamYammerVivaEngageSharePointchange impact assessmentstraining content development
Soft Skills
communication skillsorganizational skillsdetail-orientedanalytical skillsteam playercollaborativestakeholder engagementadaptabilityproblem-solvingvisual communication
Certifications
Prosci certificationADKAR certification