Switzerland Global Enterprise

Lead Fleet Management Engineer – Generator & Electrical Systems

Switzerland Global Enterprise

full-time

Posted on:

Location Type: Office

Location: Schenectady • New York • United States

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Salary

💰 $98,400 - $164,000 per year

Job Level

Senior

About the role

  • Provide technology contribution globally for generator technology and Electrical systems.
  • Lead root cause investigations for issues with significant fleet impact from initial investigation through the CAPA phase.
  • Resolve in depth, technical issues in Generator technology and Electrical systems for customers timely and efficiently.
  • Assure all component designs meet requirements for customers.
  • Support and coordinate with interfacing organizations such as manufacturing, sourcing, services operations, quality and design engineering to fulfill customer needs.
  • Support service programs, fulfillment, and New Product Introduction (NPI) programs.
  • Communicate progress across all levels of the organization, including plant operators and executive leaders.
  • Serve as a thoughtful leader in industry, at conferences, user groups, and customer events.
  • Mentor and develop Generator and Electrical systems product service engineers.
  • Travel to customer locations to support customer technical review meetings and present recommendations to champion GE's commitment to technical solutions.
  • Support unplanned/forced outages to meet availability goals.
  • Provide commercial teams with technical support for sales and services proposal activities.
  • Author knowledge articles as well as customer communications, including: TILs (Technical Information Letter), PSSB (Product Service Safety Bulletin), PSIB (Product Service Information Bulletin), and Safety communications.

Requirements

  • Bachelor of Science in Engineering or related field
  • Minimum of 5 years of experience in Generator Engineering and technology
  • Must be willing to travel 10 to 15% domestically and internationally on short notice
  • Must be willing to work off hours and weekends to support emergency issue resolution based on business need
  • Masters degree in Engineering preferable in electrical, mechanical, materials, or systems engineering, or MBA (desired)
  • Six Sigma / Lean training experience (desired)
  • Ability to coordinate several projects simultaneously (desired)
  • Effective problem identification and solution skills (desired)
  • Prior experience in a customer support/facing role; strong commercial mindset (desired)
  • Anticipates customer needs and ensures that they are met (desired)
  • Self-starter with initiative and interpersonal skills to direct projects and work of cross-functional nature with demonstrated ability to drive projects to completion (desired)
  • Ability to work well with teams and communicate requests and requirements clearly (desired)
  • Strong team building skills (desired)
  • Ability to develop relationships across the organization to build loyalty and commitment (desired)
  • Demonstrated analytical and problem-solving skills (desired)
  • Demonstrated project management skills (desired)
  • Ability to drive change across the organization, and with clients using data and positive relationship building (desired)
  • Able to interface effectively with all levels of an organization and demonstrated leadership to pursue correct engineering actions in adverse conditions or situations (desired)
Benefits
  • medical
  • dental
  • vision
  • prescription drug coverage
  • access to Health Coach from GE Vernova
  • a 24/7 nurse-based resource
  • access to the Employee Assistance Program providing 24/7 confidential assessment, counseling and referral services
  • GE Vernova Retirement Savings Plan
  • tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
  • access to Fidelity resources and financial planning consultants
  • tuition assistance
  • adoption assistance
  • paid parental leave
  • disability benefits
  • life insurance
  • 12 paid holidays
  • permissive time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Generator EngineeringElectrical systemsRoot cause analysisCAPA (Corrective and Preventive Action)New Product Introduction (NPI)Six SigmaLeanProject managementTechnical supportProblem-solving
Soft Skills
Interpersonal skillsLeadershipCommunicationTeam buildingInitiativeCustomer supportProblem identificationRelationship buildingCoordinationAnalytical skills
Certifications
Bachelor of Science in EngineeringMaster's degree in EngineeringMBA