Lead Fleet Management Engineer – Generator & Electrical Systems
Switzerland Global Enterprise
full-time
Posted on:
Location Type: Remote
Location: New York • South Carolina • United States
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Salary
💰 $98,400 - $164,000 per year
Job Level
About the role
- Provide technology contribution globally for generator technology and Electrical systems
- Lead root cause investigations for issues with significant fleet impact from initial investigation through the CAPA phase
- Resolve in depth, technical issues in Generator technology and Electrical systems for customers timely and efficiently
- Assure all component designs meet requirements for customers
- Support and coordinate with interfacing organizations such as manufacturing, sourcing, services operations, quality and design engineering to fulfill customer needs
- Support service programs, fulfillment, and New Product Introduction (NPI) programs
- Communicate progress across all levels of the organization, including plant operators and executive leaders
- Serve as a thoughtful leader in industry, at conferences, user groups, and customer events
- Mentor and develop Generator and Electrical systems product service engineers
- Travel to customer locations to: Support customer technical review meetings and present recommendations to champion GE's commitment to technical solutions Support unplanned/forced outages to meet availability goals Provide commercial teams with technical support for sales and services proposal activities
- Author knowledge articles as well as customer communications, including: TILs (Technical Information Letter), PSSB (Product Service Safety Bulletin), PSIB (Product Service Information Bulletin), and Safety communications
Requirements
- Bachelor of Science in Engineering or related field
- Minimum of 5 years of experience in an Generator Engineering and technology
- Must be willing to travel 10 to 15% domestically and internationally on short notice
- Must be willing to work off hours and weekends to support emergency issue resolution based on business need
- Masters degree in Engineering, preferably electrical, mechanical, materials, or systems engineering, or MBA preferred
- Six Sigma / Lean training experience preferred
- Ability to coordinate several projects simultaneously
- Effective problem identification and solution skills
- Prior experience in a customer support/facing role; strong commercial mindset
- Anticipates customer needs and ensures that they are met
- Self-starter with initiative and interpersonal skills to direct projects and work, of cross- functional nature, with demonstrated ability to drive projects to completion
- Ability to work well with teams and communicate requests and requirements clearly
- Strong team building skills
- Ability to develop relationships across the organization to build loyalty and commitment
- Demonstrated analytical and problem-solving skills
- Demonstrated project management skills
- Ability to drive change across the organization, and with clients, using data and positive relationship building
Benefits
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Generator technologyElectrical systemsRoot cause analysisCAPA (Corrective and Preventive Action)New Product Introduction (NPI)Six SigmaLeanProject managementTechnical problem solvingCustomer support
Soft Skills
Interpersonal skillsLeadershipCommunicationProblem identificationSolution skillsTeam buildingRelationship buildingInitiativeCoordinationAnalytical skills