Serve as the primary eCommerce lead for North America, owning the end-to-end customer experience, Voice of Customer (VOC), and issue resolution in close partnership with Sales, Service, and platform teams.
Act as the global subject matter expert (SME) for flow parts sales, aligning regions on strategy, commercial offers, operating models, and best practices.
Lead end-to-end digital campaign strategy and execution to drive customer acquisition, activation, repeat purchase, and achievement of defined revenue and growth targets.
Leverage advanced analytics and customer insights to identify growth opportunities, optimize performance, and implement data-driven improvements across the digital funnel.
Partner cross-functionally with Sales, Product, Pricing, Supply Chain, and Platform teams to optimize assortment, availability, pricing, attach rates, and overall commercial performance.
Influence and prioritize platform roadmap enhancements based on commercial impact, customer insights, and scalability across regions.
Develop and deliver customer and seller enablement content to increase platform adoption, self-service utilization, and customer satisfaction.
Track, analyze, and report performance metrics, translating insights into actionable initiatives that drive continuous growth and improved customer outcomes.

Requirements

Bachelor's Degree preferrabley in engineering, marketing, business
Minimum of 5 years in digital commerce, growth marketing, or commercial analytics in a B2B environment.
Minimum of 5 years hands-on proficiency with analytics and commerce tools (e.g., GA4 or Adobe Analytics, Tableau/Power BI, advanced Excel; SQL a plus).
Background in industrial or energy sectors; familiarity with parts catalogs and entitlement/contracted pricing.
Proven ability to turn customer behavior data into insights and run campaigns that deliver measurable revenue impact.
Experience defining and managing product bundles/kits and promotional mechanics in eCommerce.
Knowledge of SEO for B2B and on-site search optimization.
Comfort with data hygiene, segmentation, and basic experimentation design.
Experience influencing marketplace-channel growth (promotions, bundles, search placement) in partnership with an operations/platform team.
Customer-first mindset with excellent communication; comfortable serving as an external POC and internal advocate for VOC.
Cross-functional collaboration skills with Sales, Marketing, Product Line, Pricing, Supply Chain, and DT.
Leads complex workstreams, mentors peers, and drives outcomes across functions.

Benefits

medical, dental, vision, and prescription drug coverage
access to Health Coach from GE Vernova, a 24/7 nurse-based resource
access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan
tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
access to Fidelity resources and financial planning consultants
tuition assistance
adoption assistance
paid parental leave
disability benefits
life insurance
12 paid holidays
permissive time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

digital commercegrowth marketingcommercial analyticsanalytics toolsGA4Adobe AnalyticsTableauPower BISQLSEO

Soft Skills

customer-first mindsetexcellent communicationcross-functional collaborationinfluencing skillsmentoringproblem-solvingdata-driven decision makingcustomer insightsleadershipissue resolution

Certifications

Bachelor's Degree in engineeringBachelor's Degree in marketingBachelor's Degree in business