Service Director
Switzerland Global Enterprise
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
Salary
💰 $140,300 - $233,800 per year
Job Level
About the role
- manage the headquarter customer relationship to drive the portfolio
- lead a team of senior regional leaders and field service professionals
- demonstrate accountability for customer, functional, business, and company objectives
- manage complex issues, involved in short and long-term planning and execution
- contribute to the overall business strategy and financial results
- be the operational single point of contact for the customer leadership
- manage customer relationships at multiple levels of their organization
- provide regional leadership presence with oversight for all customer experiences
- plan and execute maintenance activities with safety and quality
- own profit and loss responsibility for the Portfolio
- drive operational excellence and rigor across SQDC (Safety, Quality, Delivery, Cost)
- drive improvement through identification and implementation of corrective and preventative business process actions for Injury & Illness (I&I) goals
Requirements
- Bachelor’s degree in engineering from an accredited university or college or equivalent knowledge/experience
- Minimum of 5 years of engineering, operational or business experience with technical knowledge of the gas power business / plant equipment’s with superior product knowledge
- Minimum of 2 years of experience managing/directing individual contributors
Benefits
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan
- tax-advantaged 401(k) savings opportunity with company matching contributions
- company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
engineeringoperational managementbusiness strategyprofit and loss managementcustomer relationship managementtechnical knowledge of gas power businessplant equipment knowledgeprocess improvementsafety managementquality management
Soft Skills
leadershipaccountabilitycommunicationteam managementstrategic planningproblem-solvingcustomer focusorganizational skillsoversightcollaboration
Certifications
Bachelor’s degree in engineering