Senior Services ITR Manager
Switzerland Global Enterprise
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Accountable for customer accounts objectives
- Maintain credibility with the assigned customer accounts
- Function as the primary contact point of the assigned customer accounts
- Be responsible for the customer management, relationship, communication, overall performance, P&L growth, and execution
- Drive customer value, delivering safe ITR operations through a rigorous Daily Management and standard work
- Execute select upgrade projects
- Provide guidance, mentoring and coaching to direct team members as well as broader team members
Requirements
- Advanced experience in the Sales, Services & Customer Service Management
- Experience working in Power Generation Industry
- Proven track record of Sales and/or Operations in Services
- Demonstrated capability to lead wing-to-wing service process to the customers
- Strong communication skill in English
- Ability to travel regularly
Benefits
- Relocation Assistance Provided: No
- #LI-Remote - This is a remote position
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales ManagementCustomer Service ManagementOperations ManagementProject Management
Soft Skills
CommunicationMentoringCoachingRelationship ManagementLeadership