Switzerland Global Enterprise

Field Service Engineer – Generator Controls, Lead

Switzerland Global Enterprise

full-time

Posted on:

Location Type: Remote

Location: Australia

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Job Level

Senior

About the role

  • Execute retrofit, maintenance, and commissioning activities for generator control systems, including installation, power‑up, loop checks, and commissioning
  • Work with excitation and static starter control platforms such as EX2100e, EX2100/EX2000, and LS2100e
  • Lead on‑site activities, including supervision of electrical, mechanical, and instrumentation subcontractors
  • Plan and coordinate site activities including scheduling, pre‑mobilisation, commissioning, and project handover
  • Troubleshoot control, instrumentation, and networking issues during warranty and post‑warranty periods
  • Respond to customer call‑outs and provide on‑site technical support
  • Collaborate with project managers, customers, and suppliers to ensure quality, safety, financial performance, and customer satisfaction
  • Complete service documentation including time sheets, reports, and invoicing packages
  • Identify change‑order opportunities and support technical input into proposals and solutions

Requirements

  • Degree in Electrical, Electronic, Control Systems, Mechatronic Engineering, or a related discipline, or equivalent practical experience
  • At least 5 years’ experience in field engineering within power generation, industrial automation, DCS, PLC, or similar environments
  • Experience in either EX2100e, EX2100 or LS2100e is essential to the success of this role
  • Hands-on experience with generator excitation and/or static starter control systems
  • Strong troubleshooting capability across control systems, instrumentation, and networking
  • Experience working in customer sites and field service environments
  • Ability to work independently while collaborating effectively with remote and cross-functional teams
  • Strong communication skills and a customer-focused mindset
  • Proficiency with standard computer tools and ability to learn control system software (e.g. HMI and configuration tools)
Benefits
  • Relocation Assistance Provided: No
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
generator control systemsexcitation control systemsstatic starter control systemstroubleshootingfield engineeringDCSPLCHMIconfiguration toolspower generation
Soft Skills
supervisionplanningcoordinationcustomer supportcollaborationcommunicationindependencecustomer-focused mindsetproblem-solvingteamwork